Rugged SA
Claimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
Rugged SA
Claimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBM
Busi M
1 reviews | Active since May 2026
8 May 2026, 10:12
Excellent Customer service by Gabisile
Gabisile is a wonderful invoicing clerk who assisted me through my laptop issues I had had with my Rizzen laptop. She has customer service skills,that all customers need when they are not happy with a product, good communication skills, quick response to emails and always kept me posted with all the steps that needed to be taken available when I needed it, was very informative on. I will say that every single customer that Gabisile works with will be taken good care of.
Helpful (0)
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Busi M
1 reviews | Active since May 2026
8 May 2026, 10:12
Excellent Customer service by Gabisile
Gabisile is a wonderful invoicing clerk who assisted me through my laptop issues I had had with my Rizzen laptop. She has customer service skills,that all customers need when they are not happy with a product, good communication skills, quick response to emails and always kept me posted with all the steps that needed to be taken available when I needed it, was very informative on. I will say that every single customer that Gabisile works with will be taken good care of.
0
Replies (0)JK
Jacqui K
1 reviews | Active since Oct 2025
30 Oct 2025, 06:41
Ulefone Armor x 16 Faulty device returned with same errors after reporting within 14days of purchase
Ulefone Armor x 16 purchased 22 Aug 2025 Power key not responding on numerous occasions to "on and off" screen, intermitted various apps close while in use, whats app does not pop-up notification when incoming call even if the notification function is "on", heats up with original charge cable, incoming ring volume changes spontaneously, bluetooth occasionally disconnects while in use, The armor x16 was bought on 22 August The mobile was purchased on 22 August 2025, on 2 Sept it had numerous faults per email sent to ***, 4 Sept 2025, 09:20 Invoice nr QT127486 Courier cost QT128939 Courier collected device 15 Oct 2025 I paid the courier fee of R199 20 Oct no feedback, I made follow up 23 Oct no feedback, I made follow up 23 Oct feedback "Please be advised that your device has passed QC and will be sent to us." 23 Oct same faulty device delivered back to me, it was and is still faulty and reported within 14days, and not replaced, system & updates "this device hasn't had a system update in more than 11 months" The device was supposed to be replaced; I am having difficulty with communication and financial loss by regret of purchasing a device from RuggedSA
Helpful (0)
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Jacqui K
1 reviews | Active since Oct 2025
30 Oct 2025, 06:41
Ulefone Armor x 16 Faulty device returned with same errors after reporting within 14days of purchase
Ulefone Armor x 16 purchased 22 Aug 2025 Power key not responding on numerous occasions to "on and off" screen, intermitted various apps close while in use, whats app does not pop-up notification when incoming call even if the notification function is "on", heats up with original charge cable, incoming ring volume changes spontaneously, bluetooth occasionally disconnects while in use, The armor x16 was bought on 22 August The mobile was purchased on 22 August 2025, on 2 Sept it had numerous faults per email sent to ***, 4 Sept 2025, 09:20 Invoice nr QT127486 Courier cost QT128939 Courier collected device 15 Oct 2025 I paid the courier fee of R199 20 Oct no feedback, I made follow up 23 Oct no feedback, I made follow up 23 Oct feedback "Please be advised that your device has passed QC and will be sent to us." 23 Oct same faulty device delivered back to me, it was and is still faulty and reported within 14days, and not replaced, system & updates "this device hasn't had a system update in more than 11 months" The device was supposed to be replaced; I am having difficulty with communication and financial loss by regret of purchasing a device from RuggedSA
0
Replies (0)