RK
Russells Krugersdorp
Unclaimed Business
RK
Russells Krugersdorp
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
3.7|3 Reviews
Jun '25 - May '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About Russells Krugersdorp
Russells Krugersdorp has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Russells Krugersdorp across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJJ
Jacques J
1 reviews | Active since Jan 2020
4 Feb 2026, 12:45
DELEVERY
I placed my order at Russel's Krugersdorp on 13/01/2026 and still waiting for my delivery and it is almost a month ago. Every time i phone them i get the same answer (you must wait we cant do anything its with our delivery) and no one can actually help a person to get proper service.
Helpful (0)
|Replies (0)JJ
Jacques J
1 reviews | Active since Jan 2020
4 Feb 2026, 12:45
DELEVERY
I placed my order at Russel's Krugersdorp on 13/01/2026 and still waiting for my delivery and it is almost a month ago. Every time i phone them i get the same answer (you must wait we cant do anything its with our delivery) and no one can actually help a person to get proper service.
0
Replies (0)PN
Precious N
1 reviews | Active since Jan 2020
27 Dec 2025, 03:11
Manager
The manager she is not treating stuff very well she is rude to stuff she is good pretend .when she see the boss acts as if everythig it's fine
Helpful (0)
|Replies (0)PN
Precious N
1 reviews | Active since Jan 2020
27 Dec 2025, 03:11
Manager
The manager she is not treating stuff very well she is rude to stuff she is good pretend .when she see the boss acts as if everythig it's fine
0
Replies (0)AC
LJ
Louis J
1 reviews | Active since Jan 2020
20 Dec 2024, 19:00
Most pathetic retail store in JHB
Russells Krigersdorp. What PATHETIC service we received from them. We bought a lounge suite on Sunday 15 December and were told that the delivery would be on Wednesday the 18th. When we heard nothing at around 14:00, I phoned Nonthuthuzelo and I was told that it only happen on Friday and that upset me as I had to put in a day's leave and had no communication at all telling me it was moved. Today, which is Friday, we have not heard anything about the delivery and my wife had to cancel her cancer treatment because nobody can give us an indication of the time. After my wife contacted Nonthuthuzelo, she phoned back and said that she cannot confirm anything as we had to wait for the delivery driver to phone us. This is unacceptable as we got good sales service until we paid the money and now nobody cares. It is now past 9pm and we still do not have it. We thought we would get good service from Russells as before, but clearly that is not the case.
Helpful (0)
|Replies (0)LJ
Louis J
1 reviews | Active since Jan 2020
20 Dec 2024, 19:00
Most pathetic retail store in JHB
Russells Krigersdorp. What PATHETIC service we received from them. We bought a lounge suite on Sunday 15 December and were told that the delivery would be on Wednesday the 18th. When we heard nothing at around 14:00, I phoned Nonthuthuzelo and I was told that it only happen on Friday and that upset me as I had to put in a day's leave and had no communication at all telling me it was moved. Today, which is Friday, we have not heard anything about the delivery and my wife had to cancel her cancer treatment because nobody can give us an indication of the time. After my wife contacted Nonthuthuzelo, she phoned back and said that she cannot confirm anything as we had to wait for the delivery driver to phone us. This is unacceptable as we got good sales service until we paid the money and now nobody cares. It is now past 9pm and we still do not have it. We thought we would get good service from Russells as before, but clearly that is not the case.
0
Replies (0)