SA Furniture Removal
Claimed Business
|4|5 Reviews (last 12 months)|This business does not respond to reviews
SA Furniture Removal
Claimed Business
|4
5 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, SA Furniture Removal receives largely positive feedback for competitive pricing, punctual long-distance deliveries, and friendly, professional staff. Repeat customers highlight stress-free moves with no damage to belongings. However, a significant minority report serious concerns including missing or damaged items, failure to wrap furniture properly, dishonesty about shared truck loads, and extreme difficulty obtaining refunds after cancellations. Poor post-service communication and a refusal to take responsibility for lost goods are recurring complaints among dissatisfied customers.
Performance(last 12 months):
Review Distribution
4|5 Reviews
Jul '25 - Jun '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDT
Dean T
1 reviews | Active since Jan 2020
9 Mar 2026, 16:36
Efficient and proffesional
I booked my move with Carolus and the service I’ve received was outstanding. Everything was quick and efficient from the admin to the actual move went smooth. The team worked hard even through rain and delivered ahead of schedule.
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Dean T
1 reviews | Active since Jan 2020
9 Mar 2026, 16:36
Efficient and proffesional
I booked my move with Carolus and the service I’ve received was outstanding. Everything was quick and efficient from the admin to the actual move went smooth. The team worked hard even through rain and delivered ahead of schedule.
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Replies (0)DB
JB
Jared B
1 reviews | Active since Jan 2020
20 Jun 2025, 10:17
Damaged furniture
They just hire a truck from Value Logistics and some general workers. They dont wrap furniture as per their terms and conditions resulting in scratches and dirty mattresses etc. They dump your beds on the sand on the pavement. They lost the foot for our washing machine and we could bot use the machine for two weeks while we source the part and pay out of our own pockets, after they were paid R10000 they ignore emails.
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Jared B
1 reviews | Active since Jan 2020
20 Jun 2025, 10:17
Damaged furniture
They just hire a truck from Value Logistics and some general workers. They dont wrap furniture as per their terms and conditions resulting in scratches and dirty mattresses etc. They dump your beds on the sand on the pavement. They lost the foot for our washing machine and we could bot use the machine for two weeks while we source the part and pay out of our own pockets, after they were paid R10000 they ignore emails.
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Replies (0)L
Lea
1 reviews | Active since Jan 2020
15 Jun 2025, 18:23
The service I received, was outstanding
The service I received, was outstanding. With my first call, I felt welcome, and were treated like family. They answered all my questions and concerns, regarding the removal of my furniture and plants. I was also very excited about the quotation I received from SA Furniture Removal. They gave me the best price, I could not believe my eyes. This is not all, there is more to know about them. They were on time as scheduled, and the driver and his colleagues, were very friendly, and they handled my furniture with care, as well with the delivery of my furniture. We moved long distance last year, and my furniture was delivered on time. We were really so impressed with their service, that we used them again this year. I will really recommend them to anyone. Thanks again to SA Furniture Removal, you are just the best. !! Lea
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Lea
1 reviews | Active since Jan 2020
15 Jun 2025, 18:23
The service I received, was outstanding
The service I received, was outstanding. With my first call, I felt welcome, and were treated like family. They answered all my questions and concerns, regarding the removal of my furniture and plants. I was also very excited about the quotation I received from SA Furniture Removal. They gave me the best price, I could not believe my eyes. This is not all, there is more to know about them. They were on time as scheduled, and the driver and his colleagues, were very friendly, and they handled my furniture with care, as well with the delivery of my furniture. We moved long distance last year, and my furniture was delivered on time. We were really so impressed with their service, that we used them again this year. I will really recommend them to anyone. Thanks again to SA Furniture Removal, you are just the best. !! Lea
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Hanlie M
1 reviews | Active since Jan 2020
20 May 2025, 15:52
Unreliable Refund Process & Poor Communication – Not Recommended
I hired SA Furniture for a move scheduled at the end of March. When I had to cancel due to a job offer falling through, I gave early notice. They confirmed I was entitled to a full refund and said it would be processed by the end of March. That deadline passed without payment. Since then, I’ve received excuse after excuse. They later promised monthly installments starting mid-April—nothing was paid. After pursuing legal action, I received only R2300, a small portion of the total. They then claimed weekly payments would follow, but again, no further payments came through. Their communication, once polite and responsive, has nearly stopped altogether. It’s been extremely frustrating to deal with. I do not recommend SA Furniture. If your plans change, expect serious difficulty recovering any money. This experience has been deeply disappointing.
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Hanlie M
1 reviews | Active since Jan 2020
20 May 2025, 15:52
Unreliable Refund Process & Poor Communication – Not Recommended
I hired SA Furniture for a move scheduled at the end of March. When I had to cancel due to a job offer falling through, I gave early notice. They confirmed I was entitled to a full refund and said it would be processed by the end of March. That deadline passed without payment. Since then, I’ve received excuse after excuse. They later promised monthly installments starting mid-April—nothing was paid. After pursuing legal action, I received only R2300, a small portion of the total. They then claimed weekly payments would follow, but again, no further payments came through. Their communication, once polite and responsive, has nearly stopped altogether. It’s been extremely frustrating to deal with. I do not recommend SA Furniture. If your plans change, expect serious difficulty recovering any money. This experience has been deeply disappointing.
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Phillip
1 reviews | Active since Jan 2020
1 May 2025, 07:40
They have been very proffessional, although there were some chaiienges, they came through with flying colours
They have been very proffessional, although there were some chaiienges, they came through with flying colours. I would definitively reccomend them.
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Phillip
1 reviews | Active since Jan 2020
1 May 2025, 07:40
They have been very proffessional, although there were some chaiienges, they came through with flying colours
They have been very proffessional, although there were some chaiienges, they came through with flying colours. I would definitively reccomend them.
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