Exeptionally poor Service from Ron and his company

Has anyone dealt with “SAFE N SECURE JOZI” based out of Linden (Ronald Roscher)? I received a quote, paid the deposit and took FOREVER to get the guys to pitch and respond. Always with another excuse about not being able to come out. When I eventually asked for my deposit back, they promised but never delivered (no surprises) … only silence! I would definitely warn against getting any handyman or any other services from these guys!! Keen to hear from others in a similar situation and perhaps we can come together to act?!. Also heard about similar complaints from another one of his clients.