

Saldanha Bay Municipality
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2012
Moved to Vredenburg in 2025. Had some issues when moving in (trash collection that was left by the previous tenants, leaky water meter and faulty street light). Every single time I requested assistance, this was promptly attended to. I am so sad to see the bad reviews because, coming from Gauteng, I have never seen service like this from a municipality. I just want to say THANK YOU!!!
1 reviews | Active since Feb 2012
Moved to Vredenburg in 2025. Had some issues when moving in (trash collection that was left by the previous tenants, leaky water meter and faulty street light). Every single time I requested assistance, this was promptly attended to. I am so sad to see the bad reviews because, coming from Gauteng, I have never seen service like this from a municipality. I just want to say THANK YOU!!!
1 reviews | Active since Jan 2025
Lolita Kruger from SBM Municipality delivered exceptional service and troubleshooting assistance. Her commitment and willingness to go the extra mile made a huge difference in resolving my issue.
1 reviews | Active since Jan 2025
Lolita Kruger from SBM Municipality delivered exceptional service and troubleshooting assistance. Her commitment and willingness to go the extra mile made a huge difference in resolving my issue.
1 reviews | Active since Mar 2013
I am reporting and continuously going to do so about the lack of batho Pele principles that this Municipality have with their employees such as Jessica Syster, another female employee claiming to be on supervisor level telling me 'about being desperate" over the phone and the Afrikaner who is the colleague at the higher level. This Municipality needs to be reported to the Provincial level because I am a client who has bought property and started building in the area of St Helena Bay and firstly this pathetic Municipality has no employees who know how their processes work for building firstly and sending clients and potential buyers for pillar to post! Secondly, they don't have an idea about their processes themselves because they are using unnecessary red-tape and bureaucratic **** processes because they themselves are *********** to address and assist clients, and when it is a foreigner of European descent or an Afrikaner descent, they are assisting and going out of their way to guide potential buyers and potential residents. I am a resident here and I don't spend a full year in my residence and yes I have an email address where my account information and outstanding bills are emailed to. The first time this year in September I communicated about the account, and I was not informed about any notice which is the responsibility of SBM to do it. Also water connection cannot just be stopped due process of communication to me as client, I don't care how many clients you have because you need to communicate with your clients. Thirdly you also need to show the ability to deal with your clients with bath Pele principals over the phone because I have been a good paying client and in good standing with my account until September 2025 and you want to communicate over a phone about some **** of a financial year of July to June and therefore I cannot enter into a new payment plan immediately! I want my water connected immediately because this matter will be taken to the Provincial level and National for you as employees who thinks the Municipality is owned by you as individuals!
1 reviews | Active since Mar 2013
I am reporting and continuously going to do so about the lack of batho Pele principles that this Municipality have with their employees such as Jessica Syster, another female employee claiming to be on supervisor level telling me 'about being desperate" over the phone and the Afrikaner who is the colleague at the higher level. This Municipality needs to be reported to the Provincial level because I am a client who has bought property and started building in the area of St Helena Bay and firstly this pathetic Municipality has no employees who know how their processes work for building firstly and sending clients and potential buyers for pillar to post! Secondly, they don't have an idea about their processes themselves because they are using unnecessary red-tape and bureaucratic **** processes because they themselves are *********** to address and assist clients, and when it is a foreigner of European descent or an Afrikaner descent, they are assisting and going out of their way to guide potential buyers and potential residents. I am a resident here and I don't spend a full year in my residence and yes I have an email address where my account information and outstanding bills are emailed to. The first time this year in September I communicated about the account, and I was not informed about any notice which is the responsibility of SBM to do it. Also water connection cannot just be stopped due process of communication to me as client, I don't care how many clients you have because you need to communicate with your clients. Thirdly you also need to show the ability to deal with your clients with bath Pele principals over the phone because I have been a good paying client and in good standing with my account until September 2025 and you want to communicate over a phone about some **** of a financial year of July to June and therefore I cannot enter into a new payment plan immediately! I want my water connected immediately because this matter will be taken to the Provincial level and National for you as employees who thinks the Municipality is owned by you as individuals!
1 reviews | Active since Mar 2013
Absolute pathetic service from saldanha Bay Municipality! The service of this Municipality is absolute pathetic and I am not going to tolerate the pathetic service, including the manner of the service of this Municipality!
1 reviews | Active since Mar 2013
Absolute pathetic service from saldanha Bay Municipality! The service of this Municipality is absolute pathetic and I am not going to tolerate the pathetic service, including the manner of the service of this Municipality!
Hellopeter has tracked Saldanha Bay Municipality across 17 reviews. Saldanha Bay Municipality hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Saldanha Bay Municipality? Write a review to help others decide.