SB
Saldanha Bay Municipality
Unclaimed Business
SB
Saldanha Bay Municipality
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
2.6|5 Reviews
Jun '25 - May '26
5(40%)
4(0%)
3(0%)
2(0%)
1(60%)
5(40%)
4(0%)
3(0%)
2(0%)
1(60%)
Frequently Asked Questions About Saldanha Bay Municipality
Saldanha Bay Municipality has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Saldanha Bay Municipality across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceToBS
Tired of Bad Service
1 reviews | Active since Jan 2020
27 Jan 2026, 09:57
Amazing Service - Thank you!
Moved to Vredenburg in 2025. Had some issues when moving in (trash collection that was left by the previous tenants, leaky water meter and faulty street light). Every single time I requested assistance, this was promptly attended to. I am so sad to see the bad reviews because, coming from Gauteng, I have never seen service like this from a municipality. I just want to say THANK YOU!!!
Helpful (0)
|Replies (0)ToBS
Tired of Bad Service
1 reviews | Active since Jan 2020
27 Jan 2026, 09:57
Amazing Service - Thank you!
Moved to Vredenburg in 2025. Had some issues when moving in (trash collection that was left by the previous tenants, leaky water meter and faulty street light). Every single time I requested assistance, this was promptly attended to. I am so sad to see the bad reviews because, coming from Gauteng, I have never seen service like this from a municipality. I just want to say THANK YOU!!!
0
Replies (0)HA
Henk A
1 reviews | Active since Jan 2020
16 Jan 2026, 07:29
Lolita Kruger - SBM Municipality
Lolita Kruger from SBM Municipality delivered exceptional service and troubleshooting assistance. Her commitment and willingness to go the extra mile made a huge difference in resolving my issue.
Helpful (0)
|Replies (0)HA
Henk A
1 reviews | Active since Jan 2020
16 Jan 2026, 07:29
Lolita Kruger - SBM Municipality
Lolita Kruger from SBM Municipality delivered exceptional service and troubleshooting assistance. Her commitment and willingness to go the extra mile made a huge difference in resolving my issue.
0
Replies (0)MC
Monita C
1 reviews | Active since Jan 2020
19 Dec 2025, 05:57
Absolute Pathetic Service!
I am reporting and continuously going to do so about the lack of batho Pele principles that this Municipality have with their employees such as Jessica Syster, another female employee claiming to be on supervisor level telling me 'about being desperate" over the phone and the Afrikaner who is the colleague at the higher level. This Municipality needs to be reported to the Provincial level because I am a client who has bought property and started building in the area of St Helena Bay and firstly this pathetic Municipality has no employees who know how their processes work for building firstly and sending clients and potential buyers for pillar to post! Secondly, they don't have an idea about their processes themselves because they are using unnecessary red-tape and bureaucratic **** processes because they themselves are *********** to address and assist clients, and when it is a foreigner of European descent or an Afrikaner descent, they are assisting and going out of their way to guide potential buyers and potential residents. I am a resident here and I don't spend a full year in my residence and yes I have an email address where my account information and outstanding bills are emailed to. The first time this year in September I communicated about the account, and I was not informed about any notice which is the responsibility of SBM to do it. Also water connection cannot just be stopped due process of communication to me as client, I don't care how many clients you have because you need to communicate with your clients. Thirdly you also need to show the ability to deal with your clients with bath Pele principals over the phone because I have been a good paying client and in good standing with my account until September 2025 and you want to communicate over a phone about some **** of a financial year of July to June and therefore I cannot enter into a new payment plan immediately! I want my water connected immediately because this matter will be taken to the Provincial level and National for you as employees who thinks the Municipality is owned by you as individuals!
Helpful (0)
|Replies (0)MC
Monita C
1 reviews | Active since Jan 2020
19 Dec 2025, 05:57
Absolute Pathetic Service!
I am reporting and continuously going to do so about the lack of batho Pele principles that this Municipality have with their employees such as Jessica Syster, another female employee claiming to be on supervisor level telling me 'about being desperate" over the phone and the Afrikaner who is the colleague at the higher level. This Municipality needs to be reported to the Provincial level because I am a client who has bought property and started building in the area of St Helena Bay and firstly this pathetic Municipality has no employees who know how their processes work for building firstly and sending clients and potential buyers for pillar to post! Secondly, they don't have an idea about their processes themselves because they are using unnecessary red-tape and bureaucratic **** processes because they themselves are *********** to address and assist clients, and when it is a foreigner of European descent or an Afrikaner descent, they are assisting and going out of their way to guide potential buyers and potential residents. I am a resident here and I don't spend a full year in my residence and yes I have an email address where my account information and outstanding bills are emailed to. The first time this year in September I communicated about the account, and I was not informed about any notice which is the responsibility of SBM to do it. Also water connection cannot just be stopped due process of communication to me as client, I don't care how many clients you have because you need to communicate with your clients. Thirdly you also need to show the ability to deal with your clients with bath Pele principals over the phone because I have been a good paying client and in good standing with my account until September 2025 and you want to communicate over a phone about some **** of a financial year of July to June and therefore I cannot enter into a new payment plan immediately! I want my water connected immediately because this matter will be taken to the Provincial level and National for you as employees who thinks the Municipality is owned by you as individuals!
0
Replies (0)MC
Monita C
1 reviews | Active since Jan 2020
15 Dec 2025, 07:36
Absolute pathetic service!
Absolute pathetic service from saldanha Bay Municipality! The service of this Municipality is absolute pathetic and I am not going to tolerate the pathetic service, including the manner of the service of this Municipality!
Helpful (0)
|Replies (0)MC
Monita C
1 reviews | Active since Jan 2020
15 Dec 2025, 07:36
Absolute pathetic service!
Absolute pathetic service from saldanha Bay Municipality! The service of this Municipality is absolute pathetic and I am not going to tolerate the pathetic service, including the manner of the service of this Municipality!
0
Replies (0)DF
DV
David V
1 reviews | Active since Jan 2020
20 Dec 2024, 21:23
Drug dealer and runners running rampant
To the Mayor of Langebaan and the SAPS. You have a drug dealer and his drug runners running up and down the streets here (Aka Mo / Mohammed). On 2 January 2023 by partner and I was attacked by these drug dealers in front of a very popular restaurant by the beach. Case was opened. Nothing was done about this drug dealer and his runners. Today, 20 December 2024, I saw his runners standing outside Spar selling drugs to the kids. When the runner saw me and recognised me, he started running. I went to the SAPS again. Informed them of the runners and the whereabout AGAIN. NOTHING! I gave my information to the station commander, but due to their building being fumigated, my concerns weren't taken serious. He referred me to another officer. This officer referred me to the detectives. The detectives went home. Left my details again. The people will be taking the law into their own hands if this drug dealer and his runners are not taken off the streets. Looks more like Langebaan wants to keep these people on the streets! Regards, Law Abiding Citizen
Helpful (0)
|Replies (0)DV
David V
1 reviews | Active since Jan 2020
20 Dec 2024, 21:23
Drug dealer and runners running rampant
To the Mayor of Langebaan and the SAPS. You have a drug dealer and his drug runners running up and down the streets here (Aka Mo / Mohammed). On 2 January 2023 by partner and I was attacked by these drug dealers in front of a very popular restaurant by the beach. Case was opened. Nothing was done about this drug dealer and his runners. Today, 20 December 2024, I saw his runners standing outside Spar selling drugs to the kids. When the runner saw me and recognised me, he started running. I went to the SAPS again. Informed them of the runners and the whereabout AGAIN. NOTHING! I gave my information to the station commander, but due to their building being fumigated, my concerns weren't taken serious. He referred me to another officer. This officer referred me to the detectives. The detectives went home. Left my details again. The people will be taking the law into their own hands if this drug dealer and his runners are not taken off the streets. Looks more like Langebaan wants to keep these people on the streets! Regards, Law Abiding Citizen
0
Replies (0)TB
Tina B
1 reviews | Active since Jan 2020
1 Sept 2024, 10:19
COMPLIMENT
Absolute awesome service received on 30th August'24 at your Licence Renewal Department. Although there were only one terminal open, the following staff members were truly fantastic in their duties: Dalene Williams - She was very calm & assisted and guided all the clients in a respectful & professional manner. Wilma Moerat - She processed our renewal licences very quickly and communicated with us in a friendly manner Tyrene Julies - Many thanks for your contribution in making the queues go seamless by making copies and remaing calm. All three of them are truly an asset to SBM.
Helpful (0)
|Replies (0)TB
Tina B
1 reviews | Active since Jan 2020
1 Sept 2024, 10:19
COMPLIMENT
Absolute awesome service received on 30th August'24 at your Licence Renewal Department. Although there were only one terminal open, the following staff members were truly fantastic in their duties: Dalene Williams - She was very calm & assisted and guided all the clients in a respectful & professional manner. Wilma Moerat - She processed our renewal licences very quickly and communicated with us in a friendly manner Tyrene Julies - Many thanks for your contribution in making the queues go seamless by making copies and remaing calm. All three of them are truly an asset to SBM.
0
Replies (0)aB
aidan B
1 reviews | Active since Jan 2020
28 Mar 2024, 13:35
Wow what fabulous people and service
I’m blown away by the great assistance and service from Dominique Jurens and John Talmakkies Not only do they apologetically Respond they do so immediately I believe my bin will be emptied tomorrow Many thanks Dominique
Helpful (0)
|Replies (0)aB
aidan B
1 reviews | Active since Jan 2020
28 Mar 2024, 13:35
Wow what fabulous people and service
I’m blown away by the great assistance and service from Dominique Jurens and John Talmakkies Not only do they apologetically Respond they do so immediately I believe my bin will be emptied tomorrow Many thanks Dominique
0
Replies (0)