Saleys Travel Goods
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a thule bag from their website worth R3000, after a few days of non resposnse from them, not responding to my emails and calls, i finally got hold of them becouse i wrote a review on google about this, i asked them about my oder, turns out the backpack is not in stock, they lie and say their online service suport was offline and they will get back to me within an hour, they never did. fine! now its been a week iam struggling to get my refund from them, they say i must follow up with payflex, as if its my dutie, as if its my fault they advertised bags they did not have stock of, very very dissapointed in their service, will not recmend them to anyone.
1 reviews | Active since Jan 2020
I bought a thule bag from their website worth R3000, after a few days of non resposnse from them, not responding to my emails and calls, i finally got hold of them becouse i wrote a review on google about this, i asked them about my oder, turns out the backpack is not in stock, they lie and say their online service suport was offline and they will get back to me within an hour, they never did. fine! now its been a week iam struggling to get my refund from them, they say i must follow up with payflex, as if its my dutie, as if its my fault they advertised bags they did not have stock of, very very dissapointed in their service, will not recmend them to anyone.
1 reviews | Active since Jan 2020
If I could rate them zero I would! Bought Tosca bags online in November 2022 just before my trip. Both check in luggage bags locks broken 😡 even though bags were wrapped both ways. The zips inside came out stitching loose. As soon as I arrived back in SA I emailed them a Imran responded said I should send pics which I did and after he stopped responding. I kept mailing and to date no response. I DONT RECOMMEND THEM AT ALL!! TOSCA is supposed to be a good brand I am horrified at this experience it’s a waste of Money!
1 reviews | Active since Jan 2020
If I could rate them zero I would! Bought Tosca bags online in November 2022 just before my trip. Both check in luggage bags locks broken 😡 even though bags were wrapped both ways. The zips inside came out stitching loose. As soon as I arrived back in SA I emailed them a Imran responded said I should send pics which I did and after he stopped responding. I kept mailing and to date no response. I DONT RECOMMEND THEM AT ALL!! TOSCA is supposed to be a good brand I am horrified at this experience it’s a waste of Money!
1 reviews | Active since Jan 2020
I bought a thule bag from their website worth R3000, after a few days of non resposnse from them, not responding to my emails and calls, i finally got hold of them becouse i wrote a review on google about this, i asked them about my oder, turns out the backpack is not in stock, they lie and say their online service suport was offline and they will get back to me within an hour, they never did. fine! now its been a week iam struggling to get my refund from them, they say i must follow up with payflex, as if its my dutie, as if its my fault they advertised bags they did not have stock of, very very dissapointed in their service, will not recmend them to anyone.
1 reviews | Active since Jan 2020
I bought a thule bag from their website worth R3000, after a few days of non resposnse from them, not responding to my emails and calls, i finally got hold of them becouse i wrote a review on google about this, i asked them about my oder, turns out the backpack is not in stock, they lie and say their online service suport was offline and they will get back to me within an hour, they never did. fine! now its been a week iam struggling to get my refund from them, they say i must follow up with payflex, as if its my dutie, as if its my fault they advertised bags they did not have stock of, very very dissapointed in their service, will not recmend them to anyone.
1 reviews | Active since Jan 2020
Product (wallet) arrived in store quality condition with all official brand manuals and a reusable shopping bag with carry case. I think we are all quite spoilt with the likes of Takealot and their fast delivery but I am happy that other online shopping platforms are reliable, if not as quick. While it was not possible to get an indication of timeline from the store itself, for other shoppers I am placing this review here: Product was ordered on the 3rd October and received on the 23rd October in perfect condition using an external courier service. The store makes no promise of timelines for delivery, so please keep your expectation in check. I only dock one star as the service response when requesting a timeline of delivery is not very unhelpful - simply there may be delays due to covid sanitation requirements - however their shipping and returns info does state a lead time of up to 15 working days and so the service was rendered as advertised.
1 reviews | Active since Jan 2020
Product (wallet) arrived in store quality condition with all official brand manuals and a reusable shopping bag with carry case. I think we are all quite spoilt with the likes of Takealot and their fast delivery but I am happy that other online shopping platforms are reliable, if not as quick. While it was not possible to get an indication of timeline from the store itself, for other shoppers I am placing this review here: Product was ordered on the 3rd October and received on the 23rd October in perfect condition using an external courier service. The store makes no promise of timelines for delivery, so please keep your expectation in check. I only dock one star as the service response when requesting a timeline of delivery is not very unhelpful - simply there may be delays due to covid sanitation requirements - however their shipping and returns info does state a lead time of up to 15 working days and so the service was rendered as advertised.
1 reviews | Active since Jan 2020
Order goods on 7th today is 13th. Nothing has come. Sent email first comple of emails got a weak response,. Now no response, no tracking numbers only order number, no confirmation that order has left or is on route. Jhb land line just rings
1 reviews | Active since Jan 2020
Order goods on 7th today is 13th. Nothing has come. Sent email first comple of emails got a weak response,. Now no response, no tracking numbers only order number, no confirmation that order has left or is on route. Jhb land line just rings
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