SR
Salt Restaurant
Unclaimed Business
SR
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, Salt Employee Benefits (Pty) Ltd. receives overwhelmingly negative feedback across virtually all service dimensions. Customers consistently report extreme delays in claim payouts, an almost total communication breakdown, and a deeply frustrating lack of accountability. While a handful of customers praise individual consultants by name, the dominant experience is one of financial distress caused by prolonged, unresolved claims processes.
Top Strengths:
- •Customer Service & Professional Guidance: A small number of customers name specific consultants such as Alfred and Bablwa as helpful and professional. One customer praised the friendly, smiling approach of a staff member.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNB
Nicci B
1 reviews | Active since Jan 2020
25 Jan 2023, 00:50
Big salts and Trevor who is so rude
Hulu is the place to be!!! Mu complaint is about sal. At salt rock! ? Pease believe me, I would rather go anywhere if Trevor is there! So so obnoxious! Bad service! From the manager! Trevor! He could of been kinder! We won’t be back! I used to love going there
Helpful (0)
|Replies (0)NB
Nicci B
1 reviews | Active since Jan 2020
25 Jan 2023, 00:50
Big salts and Trevor who is so rude
Hulu is the place to be!!! Mu complaint is about sal. At salt rock! ? Pease believe me, I would rather go anywhere if Trevor is there! So so obnoxious! Bad service! From the manager! Trevor! He could of been kinder! We won’t be back! I used to love going there
0
Replies (0)WF
CH
Candice H
1 reviews | Active since Jan 2020
29 Oct 2020, 08:35
Salt Pizza - Jewel of the North Coast
Best Pizza house in town. Thin base, which always comes out crispy and they are not shy on their toppings. Price is reasonable and the flavour is awesome. Service is quick, no long waiting for your order.
Helpful (0)
|Replies (0)CH
Candice H
1 reviews | Active since Jan 2020
29 Oct 2020, 08:35
Salt Pizza - Jewel of the North Coast
Best Pizza house in town. Thin base, which always comes out crispy and they are not shy on their toppings. Price is reasonable and the flavour is awesome. Service is quick, no long waiting for your order.
0
Replies (0)TT
Trompie T
1 reviews | Active since Jan 2020
31 Mar 2020, 14:08
Best Seafood in Northern Suburbs
For the best seafood in the Northern suburbs with the most friendly and best waiters and service you can find. Their food in consistently excellent, French and well presented. For regular visitors you are always recognised and they remember your favourite drinks and dishes. We can't stop recommending Salt Durbanville to anyone!!
Helpful (0)
|Replies (0)TT
Trompie T
1 reviews | Active since Jan 2020
31 Mar 2020, 14:08
Best Seafood in Northern Suburbs
For the best seafood in the Northern suburbs with the most friendly and best waiters and service you can find. Their food in consistently excellent, French and well presented. For regular visitors you are always recognised and they remember your favourite drinks and dishes. We can't stop recommending Salt Durbanville to anyone!!
0
Replies (0)DE
Dez E
1 reviews | Active since Jan 2020
5 Oct 2017, 07:35
Sworn at by our waitress at Salt, Stanley street
I'm currently at Salt, Stanley street, Port Elizabeth and just received the worst service I've ever experienced from Mieke. Apparently there is no manager here to discuss this with but when you are sworn at by your waitron for complaining about her poor service I feel like this is beyond unacceptable. Thanks to Nina for apologising for her vile behaviour. Definitely manager material there.
Helpful (0)
|Replies (0)DE
Dez E
1 reviews | Active since Jan 2020
5 Oct 2017, 07:35
Sworn at by our waitress at Salt, Stanley street
I'm currently at Salt, Stanley street, Port Elizabeth and just received the worst service I've ever experienced from Mieke. Apparently there is no manager here to discuss this with but when you are sworn at by your waitron for complaining about her poor service I feel like this is beyond unacceptable. Thanks to Nina for apologising for her vile behaviour. Definitely manager material there.
0
Replies (0)