Samsung

I brought a TV Samsung 55 inch from the UK to South Africa not realising that it would not work in South African conditions. I phoned.ZAESTORES and asked if they could assist me in someway. I never even got a reply back when I phoned Samsung in South Africa. I was told I could get a box it would work then I was told that it wouldn’t work then I was told that they would have to get permission from Samsung head office at the end of the day. Nobody wanted to help me at all. I understand it’s my fault and I understand I should’ve done some investigation before I left but very disappointed in Samsung in general poor show as far as I’m concerned they didn’t even reply to my email