SS
Sandawana Spa Body and Skin Clinic
Unclaimed Business
SS
Sandawana Spa Body and Skin Clinic
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHT
JB
Joanna B
1 reviews | Active since Jan 2020
28 Sept 2024, 08:00
Poor response from owner
I have had my nails done a few times recently and noticed that the technicians were often stressed for time. My skin was cut and bled, and the nail came off a few days later, minimal manicure because the gel took longer to put on. When I suggested to the owner to reconsider the timing allocation she shouted at me in front of other customers (when I had come in for my birthday treatment) resulting in tears! No apology forthcoming. Just excuses about “industry standards”. Unfortunately I cannot go back in spite of the efforts of the techs.
Helpful (0)
|Replies (0)JB
Joanna B
1 reviews | Active since Jan 2020
28 Sept 2024, 08:00
Poor response from owner
I have had my nails done a few times recently and noticed that the technicians were often stressed for time. My skin was cut and bled, and the nail came off a few days later, minimal manicure because the gel took longer to put on. When I suggested to the owner to reconsider the timing allocation she shouted at me in front of other customers (when I had come in for my birthday treatment) resulting in tears! No apology forthcoming. Just excuses about “industry standards”. Unfortunately I cannot go back in spite of the efforts of the techs.
0
Replies (0)DS
Debra S
1 reviews | Active since Jan 2020
17 Sept 2024, 06:54
Happy Feet and Hands
Sandawana never disappoint, they are always willing to assist with an appointment at shirt notice . The staff are friendly and do their jobs with enthusiasm and care. I have been a satisfied customer for 14 years. Well done Claire and Team 👏
Helpful (0)
|Replies (0)DS
Debra S
1 reviews | Active since Jan 2020
17 Sept 2024, 06:54
Happy Feet and Hands
Sandawana never disappoint, they are always willing to assist with an appointment at shirt notice . The staff are friendly and do their jobs with enthusiasm and care. I have been a satisfied customer for 14 years. Well done Claire and Team 👏
0
Replies (0)SG
Sarah-Lee Gernetzky
1 reviews | Active since Jan 2020
8 Jan 2018, 09:29
Unprofessionally done individual eyelash extensions
I booked a full set of eyelash extensions at this establishment just before Christmas, to look fab over the holidays of course, well fab is definitely not how i looked after having eyelash extensions done at this establishment. The whole process that was done was incorrect, i know this because i am a trained and qualified eyelash technician and was HIGHLY disappointed and actually truly concerned after getting them done at Sandawana Spa. The process in which it was done was incorrect, steps just not taken that should be when doing 'individual' lashes. I put 'individual' in inverted commas as what they did to my lashes was NOT individual lashes. Having 5 or so false lashes stuck onto 1 real lash IS NOT individual lashes and caused the lash to be so heavy that it weighed my eyelids down... The concept of individual lashes is to place one false lash on one real lash. This was not done. I also paid for a 'full' set and i put 'full' in inverted commas as only half my eyelashes were done. You know, just enough lashes to make it look a bit fuller. The process and steps of doing individual lashes was not followed through and the end result clearly showed that as well. Needless to say i will never EVER go to this establishment for lash extensions again. It is so worrying that establishments like this even has business when it comes to lash extensions and even more worrying that their customers clearly don't know any better, and they think that that is how individual lash extensions are suppose to look and feel. I feel sorry for those customers as they truly are missing out on how great lash extensions really are because this establishment does NOT give you the amazing results that you should have when having individual lash extensions done. My advice to any new customer looking to get lash extensions done and any current customer getting them done here, go some where else that does it properly!! This poor process of lashes effects the health of your real lashes and will cause damage as well.
Helpful (0)
|Replies (0)SG
Sarah-Lee Gernetzky
1 reviews | Active since Jan 2020
8 Jan 2018, 09:29
Unprofessionally done individual eyelash extensions
I booked a full set of eyelash extensions at this establishment just before Christmas, to look fab over the holidays of course, well fab is definitely not how i looked after having eyelash extensions done at this establishment. The whole process that was done was incorrect, i know this because i am a trained and qualified eyelash technician and was HIGHLY disappointed and actually truly concerned after getting them done at Sandawana Spa. The process in which it was done was incorrect, steps just not taken that should be when doing 'individual' lashes. I put 'individual' in inverted commas as what they did to my lashes was NOT individual lashes. Having 5 or so false lashes stuck onto 1 real lash IS NOT individual lashes and caused the lash to be so heavy that it weighed my eyelids down... The concept of individual lashes is to place one false lash on one real lash. This was not done. I also paid for a 'full' set and i put 'full' in inverted commas as only half my eyelashes were done. You know, just enough lashes to make it look a bit fuller. The process and steps of doing individual lashes was not followed through and the end result clearly showed that as well. Needless to say i will never EVER go to this establishment for lash extensions again. It is so worrying that establishments like this even has business when it comes to lash extensions and even more worrying that their customers clearly don't know any better, and they think that that is how individual lash extensions are suppose to look and feel. I feel sorry for those customers as they truly are missing out on how great lash extensions really are because this establishment does NOT give you the amazing results that you should have when having individual lash extensions done. My advice to any new customer looking to get lash extensions done and any current customer getting them done here, go some where else that does it properly!! This poor process of lashes effects the health of your real lashes and will cause damage as well.
0
Replies (0)