1 reviews | Active since Member
We have had seriously unfortunate circumstances at our stay here. We have been refused super twice by staff members. The GM by the name of Billy was called and instead of him hearing two sides of the story he told us to pack our bags and leave and he will call the police. We were also labelled Zuma’s BLACKS. Eventually we were chased out by Billy. Luckily we have audio recordings of ALL the happenings and the treatment we received. Our rooms were also fully paid for- but we were thrown out regardless and Billy is keeping the full fee of our 4 day stay. This is unethical practice and the hotel showed key traits of unfair treatment.