SB
Sandown Bay Security
Unclaimed Business
SB
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
Carol M
1 reviews | Active since Jan 2020
7 Sept 2022, 12:10
Security Service
Patrolled at night at their own cost to keep the community safe. Friendly staff and always willing to help. Their technical work the best in the west. All staff walked the extra mile for their clients.
Helpful (0)
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Candice J
1 reviews | Active since Jan 2020
1 Sept 2016, 14:48
This company is unreasonable and extremely rude
<p>Chris bought inverters from us some years back. He has sent them back over the years for repairs. Most repairs have been related to the sea air causing rust damage to the boards. We always repair the units for low costs and as fast as possible. Chris is always rude and distrusting of any advise and reports we offer. His latest issue is witrh an inverter he sent in a couple of weeks ago stating it did not work. We spent 2 weeks testing the units under different loads and circumstances and speaking/emailing Chris the findings. The unit was working 100%. We did not charge for this service. We got an extremely rude call from him this morning demanding to see the technician or me (neither of whom were available today) and still went to the office to cause problems. We have advised him there is nothing else we can do for him as his inverter is working. He obviously lacks in technical knowledge and experience and insteasd of finding an installer in Sandown Bay to assist him he turns to rather blame us for not repairing the unit. The problem he is having has to be with the installation/site because we have tested it as thoughroughly as humanley possible. We would have sold him new parts for the inverter but we are honest and helpful at Maiden Electronics and would never do that. The units are long out of warranty, we were just trying to be as helpful as possible but after being sworn at today we have had to ask that Chris use another company and no longer contact us for his inverter repairs. He has vowed to wage a solcial media war against us which does not scare us because we will simply reponse to any posts with the facts and any prostecting customer will be able to see the man is rude, demanding and unreasonable.</p>
Helpful (0)
|Replies (0)CJ
Candice J
1 reviews | Active since Jan 2020
1 Sept 2016, 14:48
This company is unreasonable and extremely rude
<p>Chris bought inverters from us some years back. He has sent them back over the years for repairs. Most repairs have been related to the sea air causing rust damage to the boards. We always repair the units for low costs and as fast as possible. Chris is always rude and distrusting of any advise and reports we offer. His latest issue is witrh an inverter he sent in a couple of weeks ago stating it did not work. We spent 2 weeks testing the units under different loads and circumstances and speaking/emailing Chris the findings. The unit was working 100%. We did not charge for this service. We got an extremely rude call from him this morning demanding to see the technician or me (neither of whom were available today) and still went to the office to cause problems. We have advised him there is nothing else we can do for him as his inverter is working. He obviously lacks in technical knowledge and experience and insteasd of finding an installer in Sandown Bay to assist him he turns to rather blame us for not repairing the unit. The problem he is having has to be with the installation/site because we have tested it as thoughroughly as humanley possible. We would have sold him new parts for the inverter but we are honest and helpful at Maiden Electronics and would never do that. The units are long out of warranty, we were just trying to be as helpful as possible but after being sworn at today we have had to ask that Chris use another company and no longer contact us for his inverter repairs. He has vowed to wage a solcial media war against us which does not scare us because we will simply reponse to any posts with the facts and any prostecting customer will be able to see the man is rude, demanding and unreasonable.</p>
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