BS
BMW Sandton ARC
Unclaimed Business
BS
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About BMW Sandton ARC
BMW Sandton ARC has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked BMW Sandton ARC across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTK
Teboho K
1 reviews | Active since Jan 2020
5 Sept 2025, 12:47
Disappointing service received
Brought in my vehicle on August 8th for what I would regard as a minor exhaust repair. At this point I was promised that the repair process should take 15 working days to complete. It is now September 5th and they keep finding new issues with the vehicle. My issue is, how come all these “new issues” were not identified during the initial assessment stage?! I am not happy with the service received but on a positive note, the lady allocated to my car has been able to keep me informed.
Helpful (0)
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Teboho K
1 reviews | Active since Jan 2020
5 Sept 2025, 12:47
Disappointing service received
Brought in my vehicle on August 8th for what I would regard as a minor exhaust repair. At this point I was promised that the repair process should take 15 working days to complete. It is now September 5th and they keep finding new issues with the vehicle. My issue is, how come all these “new issues” were not identified during the initial assessment stage?! I am not happy with the service received but on a positive note, the lady allocated to my car has been able to keep me informed.
0
Replies (0)KM
Kgosi Mn'wanati
1 reviews | Active since Jan 2020
5 Aug 2025, 09:38
Biased Quotes
Absolutely shocking experience at BMW Sandton Approved Repair Centre. I was given three wildly different quotes in a single day for the same repair with no clear explanation. The team refused to provide a copy of their deposit policy and showed a complete lack of transparency. The handling of my complaint by BMW Group South Africa has been equally disappointing.
Helpful (0)
|Replies (0)KM
Kgosi Mn'wanati
1 reviews | Active since Jan 2020
5 Aug 2025, 09:38
Biased Quotes
Absolutely shocking experience at BMW Sandton Approved Repair Centre. I was given three wildly different quotes in a single day for the same repair with no clear explanation. The team refused to provide a copy of their deposit policy and showed a complete lack of transparency. The handling of my complaint by BMW Group South Africa has been equally disappointing.
0
Replies (0)MN
Miehleketo N
1 reviews | Active since Jan 2020
10 Oct 2023, 10:43
Outstanding service from BMW Sandton ARC
My car was dropped off at BMW Sandton ARC mid September for repairs, i am happy to share that i have received exceptional service from them. The work on my vehicle was completed in less than a month... Their turnaround time , to communication and ultimately the quality of the work that was done is just exceptional. Big ups and a Job well done to the team...A special thanks and gratitude to Penny Shilubane for ensuring that i am a happy client at the end of the day...Highly appreciated. May you do likewise to others as well
Helpful (0)
|Replies (0)MN
Miehleketo N
1 reviews | Active since Jan 2020
10 Oct 2023, 10:43
Outstanding service from BMW Sandton ARC
My car was dropped off at BMW Sandton ARC mid September for repairs, i am happy to share that i have received exceptional service from them. The work on my vehicle was completed in less than a month... Their turnaround time , to communication and ultimately the quality of the work that was done is just exceptional. Big ups and a Job well done to the team...A special thanks and gratitude to Penny Shilubane for ensuring that i am a happy client at the end of the day...Highly appreciated. May you do likewise to others as well
0
Replies (0)MM
Mohamed M
1 reviews | Active since Jan 2020
12 Oct 2022, 12:25
AWESOME service
I recently had my BMW repaired at Sandton BMW ARC, which was a painless process. When dropping my car off they provided me with a ride back to PTA even though it was closing time on a Friday afternoon. They kept me updated, via sms on the progress of the work being carried out and much to my surprise completed the work before the original time promised to me. Upon collecting my car, I inspected it and was delighted at the workmanship as well as the professionalism of all staff involved. I would highly recommend BMW Sandton ARC for motor vehicle repairs.
Helpful (0)
|Replies (0)MM
Mohamed M
1 reviews | Active since Jan 2020
12 Oct 2022, 12:25
AWESOME service
I recently had my BMW repaired at Sandton BMW ARC, which was a painless process. When dropping my car off they provided me with a ride back to PTA even though it was closing time on a Friday afternoon. They kept me updated, via sms on the progress of the work being carried out and much to my surprise completed the work before the original time promised to me. Upon collecting my car, I inspected it and was delighted at the workmanship as well as the professionalism of all staff involved. I would highly recommend BMW Sandton ARC for motor vehicle repairs.
0
Replies (0)FB
Fraser B
1 reviews | Active since Jan 2020
13 May 2021, 12:17
BMW Sandton Auto ARC Exceptional Service ; cannot recommend them enough
BMW Sandton Auto ARC were given my motorcycle by my insurance company, Discovery Insure< after an accident which took place near Harrismith in March this year. I don't often come in here to recommend anyone however, I have to give credit where credit is due. Work was started on my motor cycle as soon as they received her. Romeo, was put in charge of the repair and did an exceptional job in the repair, going above and beyond to ensure the bike was perfect on its return. Romeo updated me daily on the progress and would provide me with photographs of progress as it happened. I honestly felt as if Romeo was working on his own bike, it was totally unexpected and an absolute pleasure to see. Honestly, the work and customer service was extraordinary. Two Thumbs up for this company and a huge shout out for Romeo who is an absolute credit to their customer service. Cannot express enough how satisfying it was to deal with these people. Keep it up, we need more like you.
Helpful (0)
|Replies (0)FB
Fraser B
1 reviews | Active since Jan 2020
13 May 2021, 12:17
BMW Sandton Auto ARC Exceptional Service ; cannot recommend them enough
BMW Sandton Auto ARC were given my motorcycle by my insurance company, Discovery Insure< after an accident which took place near Harrismith in March this year. I don't often come in here to recommend anyone however, I have to give credit where credit is due. Work was started on my motor cycle as soon as they received her. Romeo, was put in charge of the repair and did an exceptional job in the repair, going above and beyond to ensure the bike was perfect on its return. Romeo updated me daily on the progress and would provide me with photographs of progress as it happened. I honestly felt as if Romeo was working on his own bike, it was totally unexpected and an absolute pleasure to see. Honestly, the work and customer service was extraordinary. Two Thumbs up for this company and a huge shout out for Romeo who is an absolute credit to their customer service. Cannot express enough how satisfying it was to deal with these people. Keep it up, we need more like you.
0
Replies (0)