SR
Sanbonani Resort Hotel & Spa
Unclaimed Business
SR
Sanbonani Resort Hotel & Spa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLK
Louise K
1 reviews | Active since Jan 2020
2 Mar 2025, 09:00
ABSOLUTELY TERRIBLE
Don’t be fooled by the pictures on the Sanbonani Resort website. Not only is this resort old and tired looking (grounds are lovely thought) the staff - especially the reception are extremely rude and not helpful. The pool was full of algae and definitively not useable. Unfortunately I was soo upset and although we have paid for 7 nights we left after 3 (because we were not able to find suitable accommodation on such short notice) - I didn’t take photos. From broken toasters, dirty bedding, ( lumpy duvet), deep freezer door broken, air conditioners not functional, and the absolute worst - NO ELECTRICITY FOR 12 HOURS - not even a Wi-Fi reception! 2 candles are provided - but not even a candle holder!! So to summarize: if you are looking for a stressful, terrible stay go to Sanbonani Resort & Hotel
Helpful (0)
|Replies (0)LK
Louise K
1 reviews | Active since Jan 2020
2 Mar 2025, 09:00
ABSOLUTELY TERRIBLE
Don’t be fooled by the pictures on the Sanbonani Resort website. Not only is this resort old and tired looking (grounds are lovely thought) the staff - especially the reception are extremely rude and not helpful. The pool was full of algae and definitively not useable. Unfortunately I was soo upset and although we have paid for 7 nights we left after 3 (because we were not able to find suitable accommodation on such short notice) - I didn’t take photos. From broken toasters, dirty bedding, ( lumpy duvet), deep freezer door broken, air conditioners not functional, and the absolute worst - NO ELECTRICITY FOR 12 HOURS - not even a Wi-Fi reception! 2 candles are provided - but not even a candle holder!! So to summarize: if you are looking for a stressful, terrible stay go to Sanbonani Resort & Hotel
0
Replies (0)JN
Joseph N
1 reviews | Active since Jan 2020
27 Mar 2024, 07:04
Unsatisfied Member of Leisure times
I bought time share's three years ago from the guy called Antony, the agreement was that every year I am supposed to get dividends but that hasn't happened. Last year I made a follow up if the unit I bought time share's on was booked, and he said that they still busy with the statements and I will get my dividends after, that was August last year till today. When ever I try to contact leisure times, I will be sending from pillar to poster. It's sad because I have spent money to buy those shares of which they don't work for me, instead Sanbonani would send you statements that your owing them money for administration. I wouldn't advise people to buy from this guy, he is full of tricks.
Helpful (0)
|Replies (0)JN
Joseph N
1 reviews | Active since Jan 2020
27 Mar 2024, 07:04
Unsatisfied Member of Leisure times
I bought time share's three years ago from the guy called Antony, the agreement was that every year I am supposed to get dividends but that hasn't happened. Last year I made a follow up if the unit I bought time share's on was booked, and he said that they still busy with the statements and I will get my dividends after, that was August last year till today. When ever I try to contact leisure times, I will be sending from pillar to poster. It's sad because I have spent money to buy those shares of which they don't work for me, instead Sanbonani would send you statements that your owing them money for administration. I wouldn't advise people to buy from this guy, he is full of tricks.
0
Replies (0)MM
Mmathapelo M
1 reviews | Active since Jan 2020
5 Sept 2023, 04:58
Thank you for making our holiday a memorable one!
This is a beautiful resort with very good and well maintained facilities. We really enjoyed the warm hospitality and our stay from the 1st to 3rd September was a pleasant one. We won't think twice to visit this resort again in future. Please consider installing a backup power as this would really be beneficial to your guests but otherwise we are really happy with the resort. The idea of ensuring that our units were very close to one another was highly appreciated!
Helpful (0)
|Replies (0)MM
Mmathapelo M
1 reviews | Active since Jan 2020
5 Sept 2023, 04:58
Thank you for making our holiday a memorable one!
This is a beautiful resort with very good and well maintained facilities. We really enjoyed the warm hospitality and our stay from the 1st to 3rd September was a pleasant one. We won't think twice to visit this resort again in future. Please consider installing a backup power as this would really be beneficial to your guests but otherwise we are really happy with the resort. The idea of ensuring that our units were very close to one another was highly appreciated!
0
Replies (0)AB
Alta B
1 reviews | Active since Jan 2020
30 Jul 2022, 14:19
SANBONANI RESORT HAZYVIEW
SANBONANI RESORT - UNIT 5A 22 - 29 July 2022 I would like to thank the General Manager and all the staff members, from the ladies at reception, lady who cleaned our unit 5a, the porters who carried our luggage, the restaurant ladies, the gardeners and all the other staff members for their friendliness and all around smiles. The resort is an outstanding place for rest and peace of mind. The grounds and the gardens are picture perfect. The units are well maintained and neat. I rate this resort 10 out of 10. It was the best holiday in a very long time all due to the staff at Sanbonani Resort. WELL DONE TO EVERYBODY AT SANBONANI RESORT. YOU ARE AMAZING. KEEP UP THE GOOD WORK. WE WILL DEFINETALY VISIT AGAIN.
Helpful (0)
|Replies (0)AB
Alta B
1 reviews | Active since Jan 2020
30 Jul 2022, 14:19
SANBONANI RESORT HAZYVIEW
SANBONANI RESORT - UNIT 5A 22 - 29 July 2022 I would like to thank the General Manager and all the staff members, from the ladies at reception, lady who cleaned our unit 5a, the porters who carried our luggage, the restaurant ladies, the gardeners and all the other staff members for their friendliness and all around smiles. The resort is an outstanding place for rest and peace of mind. The grounds and the gardens are picture perfect. The units are well maintained and neat. I rate this resort 10 out of 10. It was the best holiday in a very long time all due to the staff at Sanbonani Resort. WELL DONE TO EVERYBODY AT SANBONANI RESORT. YOU ARE AMAZING. KEEP UP THE GOOD WORK. WE WILL DEFINETALY VISIT AGAIN.
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Replies (0)LM
JW
Jessica W
1 reviews | Active since Jan 2020
25 May 2021, 12:17
Disappointed with dishonesty!!!!!
This rating does not even deserve a star. I forgot my new K-Way jacket in the cupboard at Sanbonani and after a few unsuccessful attempts to reach the correct person, they’ve been advised that the jacket is not there. They’ve also informed me that they search their staff when they nock off but its not a damn kettle its a jacket an expensive one so will it be realised when the cleaner left with the jacket on... no because its a clothing item! I’m so disappointed and will never return or advise anyone to visit Sanbonani. Sanbonani also informed me that their staff is overall honest and the specific cleaner has been in their service for years insinuating that no one took the jacket, on that note I invite Sanbonani to do polygraph tests in which I’ll also participate in because its impossible for something just to disappear!! I heat dishonesty and for that reason I won’t just leave it!!!
Helpful (0)
|Replies (0)JW
Jessica W
1 reviews | Active since Jan 2020
25 May 2021, 12:17
Disappointed with dishonesty!!!!!
This rating does not even deserve a star. I forgot my new K-Way jacket in the cupboard at Sanbonani and after a few unsuccessful attempts to reach the correct person, they’ve been advised that the jacket is not there. They’ve also informed me that they search their staff when they nock off but its not a damn kettle its a jacket an expensive one so will it be realised when the cleaner left with the jacket on... no because its a clothing item! I’m so disappointed and will never return or advise anyone to visit Sanbonani. Sanbonani also informed me that their staff is overall honest and the specific cleaner has been in their service for years insinuating that no one took the jacket, on that note I invite Sanbonani to do polygraph tests in which I’ll also participate in because its impossible for something just to disappear!! I heat dishonesty and for that reason I won’t just leave it!!!
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Replies (0)TJ
SB
Sibo B
1 reviews | Active since Jan 2020
8 Jan 2019, 12:46
Sanbonani 's terrible service
This review does not even deserve a star. My stay at this resort was nothing short of "terrible". The furniture is so so outdated and chipped, no mini bar fridge in the room, carpet had stains , bedding was dirty , was given a dirty cups. The main reception lady was so rude to me. When i asked at main reception to change my sheets i was asked "why" ( Dont hotel normally change sheets daily ??) at my shock. The only thing nice about the place has to be the pool.
Helpful (0)
|Replies (0)SB
Sibo B
1 reviews | Active since Jan 2020
8 Jan 2019, 12:46
Sanbonani 's terrible service
This review does not even deserve a star. My stay at this resort was nothing short of "terrible". The furniture is so so outdated and chipped, no mini bar fridge in the room, carpet had stains , bedding was dirty , was given a dirty cups. The main reception lady was so rude to me. When i asked at main reception to change my sheets i was asked "why" ( Dont hotel normally change sheets daily ??) at my shock. The only thing nice about the place has to be the pool.
0
Replies (0)