SG
Schindler Group
Unclaimed Business
SG
Schindler Group
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGR
Greta R
1 reviews | Active since Jan 2020
20 Feb 2025, 19:31
Schindler lift company is clueless.
Every. Single. Day. Our lifts are faulty. Every. Single. Day. Schindler has a new reason or story. I sit with too many reference numbers and the technician comes out too many times and still. No lift is repaired. This is an old age home and about every resident has been through the trauma of being stuck in the lift. Schindler just doesn’t care to fix the lift once and for all. The lifts are not Porches or Lamborghinis that require the best of the best engineering expertise. But Schindler doesn’t know how to fix their own machines. I do not know where to turn to anymore.
Helpful (0)
|Replies (0)GR
Greta R
1 reviews | Active since Jan 2020
20 Feb 2025, 19:31
Schindler lift company is clueless.
Every. Single. Day. Our lifts are faulty. Every. Single. Day. Schindler has a new reason or story. I sit with too many reference numbers and the technician comes out too many times and still. No lift is repaired. This is an old age home and about every resident has been through the trauma of being stuck in the lift. Schindler just doesn’t care to fix the lift once and for all. The lifts are not Porches or Lamborghinis that require the best of the best engineering expertise. But Schindler doesn’t know how to fix their own machines. I do not know where to turn to anymore.
0
Replies (0)GR
Greta R
1 reviews | Active since Jan 2020
10 Jul 2024, 12:03
Schindler lifts don’t lift.
We had a problem with our loft being stuck, and it took Schindler close to 24 hours to get here to fix it. Now, an hour later, a resident got stuck in the lift. I called the call centre 9 times and nobody answers the phone. NOT ACCEPTABLE!!!!
Helpful (0)
|Replies (0)GR
Greta R
1 reviews | Active since Jan 2020
10 Jul 2024, 12:03
Schindler lifts don’t lift.
We had a problem with our loft being stuck, and it took Schindler close to 24 hours to get here to fix it. Now, an hour later, a resident got stuck in the lift. I called the call centre 9 times and nobody answers the phone. NOT ACCEPTABLE!!!!
0
Replies (0)JC
James C
1 reviews | Active since Jan 2020
18 Apr 2022, 07:22
Lift Repair
Schindler Home Lift failure diagnosed on Thursday 14 April 2022. Technician and new drive and mother Board arrived on Saturday 16 April 2022. Lift back in action on Easter Saturday. Thank you Kenan Pather and your Durban based technicians.
Helpful (0)
|Replies (0)JC
James C
1 reviews | Active since Jan 2020
18 Apr 2022, 07:22
Lift Repair
Schindler Home Lift failure diagnosed on Thursday 14 April 2022. Technician and new drive and mother Board arrived on Saturday 16 April 2022. Lift back in action on Easter Saturday. Thank you Kenan Pather and your Durban based technicians.
0
Replies (0)MG
Martin G
1 reviews | Active since Jan 2020
26 Jan 2016, 20:03
Delay in repairing essential service
The only elevator in a three storey old age home became unserviceable on Monday 18 01 2016. By Tuesday 26 01 2016 the unit is still not repaired. The average age of the inhabitants is 80 years. These people require the elevator in order to go to the dining room for meals, medical treatment and all necessary aids to sustain humane life. <br> <br> The matter was reported to Mr. Henk Pyper at 082 419 6947 on Monday 18 01 2016. Mr Pyper responded on Tuesday 19 01 2016 advising that the repairs are going to take a long time because the spares were only ordered on Tuesday 19 01 2016.<br> <br> No further information was volunteered by Mr. Pyper. Follow-up communique to Mr. Pyper on Monday 25 01 2016 enticed a response promising that a chief engineer shall attend to the problem.<br> <br> The unit is still out of order.<br> <br> The unit has been in service for 3 years and suffered numerous breakdowns with repair lead times in excess of a week.
Helpful (0)
|Replies (0)MG
Martin G
1 reviews | Active since Jan 2020
26 Jan 2016, 20:03
Delay in repairing essential service
The only elevator in a three storey old age home became unserviceable on Monday 18 01 2016. By Tuesday 26 01 2016 the unit is still not repaired. The average age of the inhabitants is 80 years. These people require the elevator in order to go to the dining room for meals, medical treatment and all necessary aids to sustain humane life. <br> <br> The matter was reported to Mr. Henk Pyper at 082 419 6947 on Monday 18 01 2016. Mr Pyper responded on Tuesday 19 01 2016 advising that the repairs are going to take a long time because the spares were only ordered on Tuesday 19 01 2016.<br> <br> No further information was volunteered by Mr. Pyper. Follow-up communique to Mr. Pyper on Monday 25 01 2016 enticed a response promising that a chief engineer shall attend to the problem.<br> <br> The unit is still out of order.<br> <br> The unit has been in service for 3 years and suffered numerous breakdowns with repair lead times in excess of a week.
0
Replies (0)