TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
School & Leisure has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked School & Leisure across 51 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Shop closed before 10 Minutes at Tygervalley Willowbrige. When I arrived the stuff said they have closed the tills. Time was 15:50pm and shop was supposed to be closed at 16:00pm on Saturday on 14th March 2026. I even explain to the lady in the entrance that I know the items I am coming to purchase but they did not allow me to get inside the shop
1 reviews | Active since Jan 2020
Shop closed before 10 Minutes at Tygervalley Willowbrige. When I arrived the stuff said they have closed the tills. Time was 15:50pm and shop was supposed to be closed at 16:00pm on Saturday on 14th March 2026. I even explain to the lady in the entrance that I know the items I am coming to purchase but they did not allow me to get inside the shop
1 reviews | Active since Jan 2020
School and Leisure N1 City refused my return of my daughter CBC blazer which was only warn for 4hrs. The lady blatantly refused even though i was still spending at that shop buying more uniforms for my daughter. Its sad how service is rendered based on colour and not on the merit of the case
1 reviews | Active since Jan 2020
School and Leisure N1 City refused my return of my daughter CBC blazer which was only warn for 4hrs. The lady blatantly refused even though i was still spending at that shop buying more uniforms for my daughter. Its sad how service is rendered based on colour and not on the merit of the case
1 reviews | Active since Jan 2020
Unsatisfied with how complaints are being dealt with at UCT Online Schooling
1 reviews | Active since Jan 2020
Unsatisfied with how complaints are being dealt with at UCT Online Schooling
1 reviews | Active since Jan 2020
Hey everyone , i totally get how frustrating it can be when school uniform shopping doesnt go smoothy. Theres another option out there thats affordable , reliable , and offers really good quality school clothes. Reach out to www.schoolblazerwarehouse.co.za. contact R de Jager 0658100964
1 reviews | Active since Jan 2020
Hey everyone , i totally get how frustrating it can be when school uniform shopping doesnt go smoothy. Theres another option out there thats affordable , reliable , and offers really good quality school clothes. Reach out to www.schoolblazerwarehouse.co.za. contact R de Jager 0658100964
1 reviews | Active since Jan 2020
Hey everyone , I totally get how frustrating it can be when school uniform shopping doesnt go smoothly. I just wanted to say there is another option out there thats affordable , reliable and offers really good quality. If anyones looking for a hassle free experience with quality uniforms , feel free to reach out www.schoolblazerwarehouse.co.za. Contact R de Jager 065 810 0964 Happy to help.
1 reviews | Active since Jan 2020
Hey everyone , I totally get how frustrating it can be when school uniform shopping doesnt go smoothly. I just wanted to say there is another option out there thats affordable , reliable and offers really good quality. If anyones looking for a hassle free experience with quality uniforms , feel free to reach out www.schoolblazerwarehouse.co.za. Contact R de Jager 065 810 0964 Happy to help.
1 reviews | Active since Jan 2020
I ordered from School and Leisure Claremont Branch. On the 17th of March I went to buy a tracksuit for my son who goes to Claremont Primary, they did not have a size 26 or 28 which I was looking for then I ended up taking a size 30 which I had to return because it was too big. The return was done on the 17th of April 2025, and I was told since I had already paid the full amount for the tracksuit that I will be put on the list of orders and should expect a call to say I must go and collect which may take a few weeks. I understood and waited, I started following up a month later and was told that no stock had been received until I decided to go personally to the store on the 21 June. Which was after the teacher had told me that every child that was waiting for their order in her class had received. Upon my arrival at the store I was told that they did receive the sizes I had opted for, but no one was aware of my order, and everything had been sold out again. I was promised that the manager would give me a call on the following Monday, which was the 23rd of June 2025, I waited for another 5 days for that call until I decided to phone the store again the 27th of June 2025. When I called, the Assistant Manager sounded like he was surprised to hear that the manager did not contact me and asked me to phone back later which I did. When I spoke with the manager, she sounded nonchalant about the fact that she had not provided me with any feedback, let alone the fact that she had never taken time to call and explain to me what the progress of my order is. She insisted that it was the supplier’s fault that they have not received the size I had ordered since (which was obviously a lie). She said the supplier is not picking up any calls and is not in any position to give me a turnaround time as she needs to speak with the supplier on Monday morning the 30th of June. I still am awaiting feedback from the manager today in terms of what the turnaround time is going to be based on what the supplier has told her. I tried to call the store again today and I was told the manager is not in office from yesterday. 1. My son does not have a tracksuit for school when I paid for it on time and in full. 2. I am not being attended to as if this issue is minor. 3. I am not being prioritized let alone being valued. 4. I am not the only parent with this kind of problem; we are quite a number. 5. Is school and leisure always treating their customers in this unpleasant manner? 6. Is this ever going to be resolved and when or who do I need to speak to get attention? 7. Does this mean my son will still be wearing summer uniform in winter even when the school re-open on the 22 of July? Regards Frustrated mother /Customer
1 reviews | Active since Jan 2020
I ordered from School and Leisure Claremont Branch. On the 17th of March I went to buy a tracksuit for my son who goes to Claremont Primary, they did not have a size 26 or 28 which I was looking for then I ended up taking a size 30 which I had to return because it was too big. The return was done on the 17th of April 2025, and I was told since I had already paid the full amount for the tracksuit that I will be put on the list of orders and should expect a call to say I must go and collect which may take a few weeks. I understood and waited, I started following up a month later and was told that no stock had been received until I decided to go personally to the store on the 21 June. Which was after the teacher had told me that every child that was waiting for their order in her class had received. Upon my arrival at the store I was told that they did receive the sizes I had opted for, but no one was aware of my order, and everything had been sold out again. I was promised that the manager would give me a call on the following Monday, which was the 23rd of June 2025, I waited for another 5 days for that call until I decided to phone the store again the 27th of June 2025. When I called, the Assistant Manager sounded like he was surprised to hear that the manager did not contact me and asked me to phone back later which I did. When I spoke with the manager, she sounded nonchalant about the fact that she had not provided me with any feedback, let alone the fact that she had never taken time to call and explain to me what the progress of my order is. She insisted that it was the supplier’s fault that they have not received the size I had ordered since (which was obviously a lie). She said the supplier is not picking up any calls and is not in any position to give me a turnaround time as she needs to speak with the supplier on Monday morning the 30th of June. I still am awaiting feedback from the manager today in terms of what the turnaround time is going to be based on what the supplier has told her. I tried to call the store again today and I was told the manager is not in office from yesterday. 1. My son does not have a tracksuit for school when I paid for it on time and in full. 2. I am not being attended to as if this issue is minor. 3. I am not being prioritized let alone being valued. 4. I am not the only parent with this kind of problem; we are quite a number. 5. Is school and leisure always treating their customers in this unpleasant manner? 6. Is this ever going to be resolved and when or who do I need to speak to get attention? 7. Does this mean my son will still be wearing summer uniform in winter even when the school re-open on the 22 of July? Regards Frustrated mother /Customer
1 reviews | Active since Jan 2020
The School and Leisure in Parkview Shopping Centre (Pretoria East) charges an arm and a leg for the Pretoria Chinese School (PSC) uniform and yet the quality of the school uniform is horrible. I complain at the store every time I go buy and unfortunately I do not have another place where I can go get the uniform. I am forced to buy there. The service provider for that PSC uniform has to do better. I do not mind paying for quality but right now, there is no value for money.
1 reviews | Active since Jan 2020
The School and Leisure in Parkview Shopping Centre (Pretoria East) charges an arm and a leg for the Pretoria Chinese School (PSC) uniform and yet the quality of the school uniform is horrible. I complain at the store every time I go buy and unfortunately I do not have another place where I can go get the uniform. I am forced to buy there. The service provider for that PSC uniform has to do better. I do not mind paying for quality but right now, there is no value for money.
1 reviews | Active since Jan 2020
Hi on easter monday i visited Cresta school and leisure to get winter uniform for my kids, i was welcomed by a very humble guy by the name of Irvin, the guy assisted me with everything i needed, with that kind of attitude the shop will most definitely get more customers,thank you again for the great service.
1 reviews | Active since Jan 2020
Hi on easter monday i visited Cresta school and leisure to get winter uniform for my kids, i was welcomed by a very humble guy by the name of Irvin, the guy assisted me with everything i needed, with that kind of attitude the shop will most definitely get more customers,thank you again for the great service.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.