no response

we contracted the company to handle security on our business premises, we had multiple breakings, on each of the ocurences they informed us they had received a signal from their system but only on one occasion did they phone us to inform us that there was a signal and only on that day did the thieves not break in, on every other instance that our premises was broken into they claim to receive a signal but have not informed us immediately, the cost to which i have lost is immense, but the neglegance of the owner mr oddendaal is astonishing, after four occurences he is ignoring our phone calls and deliberately tells the people working for him to lie about his whereabouts. it seems as though his office is in direct cohoots with the criminals and it leads us to assume that they themselves are a criminal outfit.