Seeds and All 0% germination rate

Worst experience of my life. Its like I just gave them my money for nothing in return. None of my seeds germinate. I followed their instructions word for word. I contacted them with a concern about the seeds not germinating and the gentleman got back to me with a list of things that I did wrong which would be the reason for the seeds not germinating. I contacted them again a week or 2 later when i was sure that the rest of the seeds germinate either, and a week after that again and still no reply. I asked if they were going replace the seeds but not even one response. Be careful peeps, buy from them with open eyes. Id been scanning the internet looking for a reputable seeds buyer and i skipped a lot of sellers who didnt have good reviews before I decided to buy from them 🤦‍♀️. I cant believe i was this stupid, Id been looking for these for so long and was so excited just to realise i just gave my money to someone for absolutely no reason. Pity I had to give them a 1 star if there was a zero star rating i wouldve given them that.