SEESA (Pty) Ltd's replyOfficial
07 Oct 2025, 14:06 Good day Jan,
Thank you for reaching out to us.
We’ve forwarded your complaint to the Regional Manager responsible for this matter and reviewed all correspondence and actions taken. Based on this review, we are satisfied that SEESA engaged with you extensively and in good faith, including multiple consultations, four site visits, and the involvement of two senior advisors who personally attended to your matter, supported by continued correspondence throughout.
While we acknowledge your public comments and understand your dissatisfaction, we remain confident that our team acted professionally, provided sound guidance, and followed all internal procedures and standards in addressing your concerns.
Given that your complaints have already been thoroughly addressed and responded to, we kindly request that you refrain from submitting further complaints on this platform regarding the same matter. SEESA has made every effort to engage constructively and bring this to a close in a fair and professional manner.
We appreciate you bringing this to our attention and trust that the above clarifies our position.
Best regards,