Bad service

I brought my car in 2022. The was a guy Victor who helped me with the quotation and until I had to fetch my car he kept updating me every 2 days my car looked as good as new his service was phenomenal. This year August I brought my car in again for repairs I was not communicated with, poor service and my head lamps has gaps the new guys seemed clueless on what they were doing. I'm never going back.