Based on recent customer reviews, Shara Hair receives widespread praise for its high-quality hair products and attentive customer service, with staff members like Scott and Linda frequently recognized for creating smooth and welcoming purchase experiences. Customers highlight the premium texture and appearance of wigs and weaves as standout features. However, a notable minority of reviewers report issues with online orders not matching product descriptions, difficulties obtaining refunds, and unexpected pricing changes after invoicing, pointing to concerns around professionalism and after-sales support.
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Based on recent customer reviews, Shara Hair receives widespread praise for its high-quality hair products and attentive customer service, with staff members like Scott and Linda frequently recognized for creating smooth and welcoming purchase experiences. Customers highlight the premium texture and appearance of wigs and weaves as standout features. However, a notable minority of reviewers report issues with online orders not matching product descriptions, difficulties obtaining refunds, and unexpected pricing changes after invoicing, pointing to concerns around professionalism and after-sales support.
Shara Hair has a TrustIndex of 0 out of 10 on Hellopeter, based on 18 reviews in the last 12 months. Hellopeter has tracked Shara Hair across 70 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
It was a first-time buying hair from SHARA, and I had wonderful service from Scott who assisted me with the wig purchase and made sure that my wig was delivered within 2 days. Did I mention the quality of the hair?! It is everything and more, I am definitely coming for another one.
1 reviews | Active since Jan 2020
It was a first-time buying hair from SHARA, and I had wonderful service from Scott who assisted me with the wig purchase and made sure that my wig was delivered within 2 days. Did I mention the quality of the hair?! It is everything and more, I am definitely coming for another one.
1 reviews | Active since Jan 2020
Shara Hair is an excellent choice to get your hair done. Truly enjoyed my experience thanks to Scotty who ensured I have the best service. The hospitality truly made me feel valued and I will be going back.
1 reviews | Active since Jan 2020
Shara Hair is an excellent choice to get your hair done. Truly enjoyed my experience thanks to Scotty who ensured I have the best service. The hospitality truly made me feel valued and I will be going back.
1 reviews | Active since Jan 2020
I recently bought one of your wigs in your premium range for my gir and she loves it . Definitely worth every penny . Best one so far no complaints at all . thanks so much il definitely be coming soon for an another purchase
1 reviews | Active since Jan 2020
I recently bought one of your wigs in your premium range for my gir and she loves it . Definitely worth every penny . Best one so far no complaints at all . thanks so much il definitely be coming soon for an another purchase
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