SCAM

Ordered a puppy, paid R3500.00 for the puppy and R 800.00 for delivery. The payment was made from my FNB account to Sharon Puppies FNB account, which should reflect immediately in the recipients account. Battled for 3 days for them to acknowledge payment, answers like, I have to go to the bank to verify payment. Alarm bells started ringing. Nothing was said about any additional costs. Then I received an e- mail from the courier company, namely Continental Freight Logistics requiring a further R200.00 for an air freight crate plus a R15000,00 deposit( yes you read correctly, fifteen thousand rand) refundable on delivery, or alternatively I could buy a crate from them for R25000.00. By this time I knew that I had been SCAMMED. I then sent an e- mail cancelling the order and requesting a full refund, but to date I have had NO correspondence from their side, even after phoning and sending a whattsapp.