SE
Shift Espresso bar Canal walk
Unclaimed Business
SE
Shift Espresso bar Canal walk
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Shift Espresso bar Canal walk
Shift Espresso bar Canal walk has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Shift Espresso bar Canal walk across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceaG
anthea G
1 reviews | Active since Jan 2020
19 Dec 2025, 06:59
Owners that take pride
We had a incident at the canal walk branch and brought it to the attention of the franchise. The response to our incident was prompt and really emphatic. I will definitely be back. Not only for the food which is delicious but because of the owners Rizwana and her husband really showed true customer service In their engagement and how you are treated in an establishment can really affect whether one would return or not. So big ups to this duo
Helpful (0)
|Replies (0)aG
anthea G
1 reviews | Active since Jan 2020
19 Dec 2025, 06:59
Owners that take pride
We had a incident at the canal walk branch and brought it to the attention of the franchise. The response to our incident was prompt and really emphatic. I will definitely be back. Not only for the food which is delicious but because of the owners Rizwana and her husband really showed true customer service In their engagement and how you are treated in an establishment can really affect whether one would return or not. So big ups to this duo
0
Replies (0)SM
Saarahjasmin M
1 reviews | Active since Jan 2020
16 Aug 2025, 18:52
No one answers the phone or information that the kitchen closes at 8/30
Completely disappointed in shift canal walk. I have been calling from 8pm to place a phone order phone rings no one answers. Get to the store just before 8/30 for them to turn me away. Driving all the way just to be turned away is completely unacceptable especially when no one answers your calls or states that the kitchen closes at 8/30. Honestly didn't expect this, communication is key , I went there with hugg expectations as I was there two weeks prior and enjoyed the food and the service , today I get the worst service ever. Bad bad bad communication. Needs fixing asap.
Helpful (0)
|Replies (0)SM
Saarahjasmin M
1 reviews | Active since Jan 2020
16 Aug 2025, 18:52
No one answers the phone or information that the kitchen closes at 8/30
Completely disappointed in shift canal walk. I have been calling from 8pm to place a phone order phone rings no one answers. Get to the store just before 8/30 for them to turn me away. Driving all the way just to be turned away is completely unacceptable especially when no one answers your calls or states that the kitchen closes at 8/30. Honestly didn't expect this, communication is key , I went there with hugg expectations as I was there two weeks prior and enjoyed the food and the service , today I get the worst service ever. Bad bad bad communication. Needs fixing asap.
0
Replies (0)ZS
Zeeshaan S
1 reviews | Active since Jan 2020
28 Oct 2024, 11:17
Shift Espresso Bar Canal Walk- horrible service
Saturday (26 October 2024) my partner and I went to Shift Espreso bar in Canal Walk for supper. When we entered the restaurant ,we had to stand for a while before anybody came to assist us and give us a seat. Once we were finally seated ,it took over 15 minutes for me to have to actually get up and go fetch the menu in order to place an order. (Bare in mind that all the workers are nowhere to be seen, and are mostly in the kitchen, and when they are on the floor they don't pay heed to customers.) After about another 20 minutes of waiting, I was finally able to place my order with one of the waiters ,that I literally had to call to get to me. She took our order and off she went not to be seen again. We sat for about another 45 minutes after this waiting on our food until we realised that people that came after us into the restaurant were getting their food already and we still did not received anything. I called one of the waiters and asked them to check with the lady that originally took our order, and to pur surprise the lady "forgot" to tell the kitchen to put the order through. She had no decency to even come and apologise for her error and continued to laugh about it with the man assisting us to track if our order was taken. He finally come over and told us the news ,which by that time I was so furious that I decided to just leave the establishment as quickly as possible, as I knew spending any more time in this restaurant was of no good. I am disgusted at the service we received and the lack of empathy your workers showed after letting my partner and I waste 1 hour and 10 minutes of our time waiting on *********** staff.
Helpful (0)
|Replies (0)ZS
Zeeshaan S
1 reviews | Active since Jan 2020
28 Oct 2024, 11:17
Shift Espresso Bar Canal Walk- horrible service
Saturday (26 October 2024) my partner and I went to Shift Espreso bar in Canal Walk for supper. When we entered the restaurant ,we had to stand for a while before anybody came to assist us and give us a seat. Once we were finally seated ,it took over 15 minutes for me to have to actually get up and go fetch the menu in order to place an order. (Bare in mind that all the workers are nowhere to be seen, and are mostly in the kitchen, and when they are on the floor they don't pay heed to customers.) After about another 20 minutes of waiting, I was finally able to place my order with one of the waiters ,that I literally had to call to get to me. She took our order and off she went not to be seen again. We sat for about another 45 minutes after this waiting on our food until we realised that people that came after us into the restaurant were getting their food already and we still did not received anything. I called one of the waiters and asked them to check with the lady that originally took our order, and to pur surprise the lady "forgot" to tell the kitchen to put the order through. She had no decency to even come and apologise for her error and continued to laugh about it with the man assisting us to track if our order was taken. He finally come over and told us the news ,which by that time I was so furious that I decided to just leave the establishment as quickly as possible, as I knew spending any more time in this restaurant was of no good. I am disgusted at the service we received and the lack of empathy your workers showed after letting my partner and I waste 1 hour and 10 minutes of our time waiting on *********** staff.
0
Replies (0)