SHOP-n-SCRAO

Dear Massimo from Shop-N-S****. I bought a Cameo 3 Silhoute machine from you. My Belt broke and you confirm you would fix for me. I brought the machine to you to fix and paid the full amount to you. The next week you whatsapp'd me stating I should pick up machine as you cannot fix it as you dont have spares. I then searched the internet and found JG electronics that have the belt. I told you and you said you know Charl an Jaco at JG Electronics and they dont have the correct belt. I must just collect the machine as it is unfixable. I then Call JG Electronics and they confirmed they have the correct belt. I then ask if you can speak to Jaco at JG Electronics, but you did not want to as CHarl from them. You then said if I can get the correct belt I have to buy from them and supply you, but I ask if you can order it as you have dealt with them Before and you know them both. I am very far away from JG Electronics and I am sure you have an account with them. You then refused, I complained that why should I be the middle man, why can't you just get the belt. I wanted my wife to collect the machine but again you refused, you want me to personally collect, and you are overseas again till the 20th. I need the machine urgently with my refund, as you could just have confirmed with JG electronics with a phonecall to Jaco to get the correct spares.