S
siacapetown.co.za
Unclaimed Business
S
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEV
Elsa V
1 reviews | Active since Jan 2020
24 Feb 2024, 05:52
Terrible Quality for expensive item
The item ordered is terrible quality and it was expensive. Very disappointed. The returns process is for buyer account as well so more money wasted. DO NOT BUY FROM THIS COMPANY, It has nothing to do with Cape Town or .co.za - its full on Chinese and response time to queries is at their own leisure. I definately felt the burn with this one.
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Elsa V
1 reviews | Active since Jan 2020
24 Feb 2024, 05:52
Terrible Quality for expensive item
The item ordered is terrible quality and it was expensive. Very disappointed. The returns process is for buyer account as well so more money wasted. DO NOT BUY FROM THIS COMPANY, It has nothing to do with Cape Town or .co.za - its full on Chinese and response time to queries is at their own leisure. I definately felt the burn with this one.
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Replies (0)SN
Sharon N
1 reviews | Active since Jan 2020
14 Feb 2024, 11:33
Extremely poor service & quality
I so wish I had read all the reviews before ordering with them. It does not mention anywhere in their website that the products come from China, and returns have to be made to China at our cost. Sitting with a R700 purchase of low quality that does not fit (even though I ordered according to my size).
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Sharon N
1 reviews | Active since Jan 2020
14 Feb 2024, 11:33
Extremely poor service & quality
I so wish I had read all the reviews before ordering with them. It does not mention anywhere in their website that the products come from China, and returns have to be made to China at our cost. Sitting with a R700 purchase of low quality that does not fit (even though I ordered according to my size).
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Replies (0)WR
Wendy R
1 reviews | Active since Jan 2020
7 Feb 2024, 06:54
SIA CAPE TOWN NOT LEGIT. ****MED R12 453
I had the same experience as these other reviews, ordered 2 pairs of boots which had been 'marked down' 50% to R800, only after discovered they were being shipped from China which I never would have ordered from. Weeks later EXTREMELY low quality products in sizes WAY too small. After offering a refund if you return the product back to China which would cost thousands of rands I opted for a 20% refund (only R330). I have since had R12 453 taken off my credit card from 'facebook marketplace meta store'
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Wendy R
1 reviews | Active since Jan 2020
7 Feb 2024, 06:54
SIA CAPE TOWN NOT LEGIT. ****MED R12 453
I had the same experience as these other reviews, ordered 2 pairs of boots which had been 'marked down' 50% to R800, only after discovered they were being shipped from China which I never would have ordered from. Weeks later EXTREMELY low quality products in sizes WAY too small. After offering a refund if you return the product back to China which would cost thousands of rands I opted for a 20% refund (only R330). I have since had R12 453 taken off my credit card from 'facebook marketplace meta store'
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Replies (0)AS
Amanda S
1 reviews | Active since Jan 2020
4 Feb 2024, 10:08
SIA CAPE TOWN, a total **** OPERATION- BE WARNED !!
Sia Cape Town markets themselves as a Cape Town Company. They even have and about us page about their Cape Town team (which in hindsight looks like stock imagery) . On email (fro contact@siacapetown.co.za) they confirm they are CT based. I ordered 3 pairs of shoes, and on the day of order, I emailed them to confirm the sizing (giving them my order number confirming I need size 39 ) . I then got notice from a Chinese operation that my shoes are being posted size 37 , and I immediately cancelled my order via their customer service team. They rep**** that if they were not correct I could return them for a full refund . I then received THE WRONG SIZE , the quality was shocking, and it smelled like fish. When asking for the return information, they rep**** 10 days later, saying I could only get a refund if I got it back in 14 days, I followed up 11 times, eventually they rep**** with an address in China, and refused to provide a CT address for my items to be refunded. The courier to China from Postnet was quoted R4000 (twice the amount of my order) to courier or R800 to post back, which is more than my order costs, which is exactly what they banking on, us not incurring more losses AND risk of no refund . . When emailing them again, for a CAPE TOWN address, as they confirmed they are a CT operation they rep**** as follows: Dear Amanda As much as we'd love to help you, we don't have an alternative address and we don't provide a return label. At this time, we can only provide you with our return address and it will be your choice on which courier would you want to use to send the package back. We appreciate your understanding. Sincerely, Customer Service - Raymart This means, this company is running a **** business, they are dishonest on their website and they do not comply witj the consumer protection act of South Africa. They also know, that getting a refund is not possible, due to them not replying to any messages you send them, and also that it cost R4000 to send back to China. DO NOT BUY from this company, they are literally robbing South AFricans of their money and do not provide reasonable solutions as per our Consumer Protection Act. TERRIBLE EXPERIENCE, total **** artists.
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Amanda S
1 reviews | Active since Jan 2020
4 Feb 2024, 10:08
SIA CAPE TOWN, a total **** OPERATION- BE WARNED !!
Sia Cape Town markets themselves as a Cape Town Company. They even have and about us page about their Cape Town team (which in hindsight looks like stock imagery) . On email (fro contact@siacapetown.co.za) they confirm they are CT based. I ordered 3 pairs of shoes, and on the day of order, I emailed them to confirm the sizing (giving them my order number confirming I need size 39 ) . I then got notice from a Chinese operation that my shoes are being posted size 37 , and I immediately cancelled my order via their customer service team. They rep**** that if they were not correct I could return them for a full refund . I then received THE WRONG SIZE , the quality was shocking, and it smelled like fish. When asking for the return information, they rep**** 10 days later, saying I could only get a refund if I got it back in 14 days, I followed up 11 times, eventually they rep**** with an address in China, and refused to provide a CT address for my items to be refunded. The courier to China from Postnet was quoted R4000 (twice the amount of my order) to courier or R800 to post back, which is more than my order costs, which is exactly what they banking on, us not incurring more losses AND risk of no refund . . When emailing them again, for a CAPE TOWN address, as they confirmed they are a CT operation they rep**** as follows: Dear Amanda As much as we'd love to help you, we don't have an alternative address and we don't provide a return label. At this time, we can only provide you with our return address and it will be your choice on which courier would you want to use to send the package back. We appreciate your understanding. Sincerely, Customer Service - Raymart This means, this company is running a **** business, they are dishonest on their website and they do not comply witj the consumer protection act of South Africa. They also know, that getting a refund is not possible, due to them not replying to any messages you send them, and also that it cost R4000 to send back to China. DO NOT BUY from this company, they are literally robbing South AFricans of their money and do not provide reasonable solutions as per our Consumer Protection Act. TERRIBLE EXPERIENCE, total **** artists.
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Yvette U
1 reviews | Active since Jan 2020
3 Feb 2024, 07:41
****mers!!!
This company is a Chinese company. The products advertised are not what you going to get. Their website is just a falsification. The costumer service is non existent, they send you a computer generated message, basically you can’t get hold of anyone to return goods. The worst quality!!!!!
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Yvette U
1 reviews | Active since Jan 2020
3 Feb 2024, 07:41
****mers!!!
This company is a Chinese company. The products advertised are not what you going to get. Their website is just a falsification. The costumer service is non existent, they send you a computer generated message, basically you can’t get hold of anyone to return goods. The worst quality!!!!!
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Amanda S
1 reviews | Active since Jan 2020
23 Jan 2024, 15:04
DO NOT GO NEAR SIA CAPE TOWN
This is not a south african operation, the items come from China, the sizing is totally wrong, and no matter how many times you write to their contact eamil address via a form on site, they do not assist. You are better off buying from the cheapest flea market than from SIA. Be warned, do not go near them! All the shoes (3 pairs) smelled like rotting fish, most likely the glue , they are flimsy and feel like they will fall apart after 2 days. Horrible.
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Amanda S
1 reviews | Active since Jan 2020
23 Jan 2024, 15:04
DO NOT GO NEAR SIA CAPE TOWN
This is not a south african operation, the items come from China, the sizing is totally wrong, and no matter how many times you write to their contact eamil address via a form on site, they do not assist. You are better off buying from the cheapest flea market than from SIA. Be warned, do not go near them! All the shoes (3 pairs) smelled like rotting fish, most likely the glue , they are flimsy and feel like they will fall apart after 2 days. Horrible.
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Replies (0)MT
Maria T
1 reviews | Active since Jan 2020
23 Jan 2024, 11:32
SIA CAPE TOWN - LOW QUALITY - NOT LOCAL - SHIPPED FROM CHINA
I am so sorry I didn't read these reviews before I bought a pair of jeans, so falsely advertised, the sizes are all wrong, really ****py cheap material. I had no idea that it was a dropshipping company getting their products from China, only when I got the tracking information I saw that. It is absolutely impossible to reach anyone and I know I won't get my money back. Such a **** and disappointment. You think you are buying from a lovely store in Cape Town, all local. Surprise. DO NOT PURCHASE FROM HERE!
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Maria T
1 reviews | Active since Jan 2020
23 Jan 2024, 11:32
SIA CAPE TOWN - LOW QUALITY - NOT LOCAL - SHIPPED FROM CHINA
I am so sorry I didn't read these reviews before I bought a pair of jeans, so falsely advertised, the sizes are all wrong, really ****py cheap material. I had no idea that it was a dropshipping company getting their products from China, only when I got the tracking information I saw that. It is absolutely impossible to reach anyone and I know I won't get my money back. Such a **** and disappointment. You think you are buying from a lovely store in Cape Town, all local. Surprise. DO NOT PURCHASE FROM HERE!
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Replies (0)NK
Nyeleti K
1 reviews | Active since Jan 2020
19 Jan 2024, 18:58
Sia Cape Town is a ****
Bought one of their items online however what I received was nothing like what they advertised. I’m not sure why if “Sia Capetown” is just a name or if the company is literally based in Cape Town. I was shocked to get confirmation that my order was being shipped from China. Don’t waste your money buying their products because they are a ****!!! What you see is definitely NOT what you get. Poor quality and false advertising
Helpful (0)
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Nyeleti K
1 reviews | Active since Jan 2020
19 Jan 2024, 18:58
Sia Cape Town is a ****
Bought one of their items online however what I received was nothing like what they advertised. I’m not sure why if “Sia Capetown” is just a name or if the company is literally based in Cape Town. I was shocked to get confirmation that my order was being shipped from China. Don’t waste your money buying their products because they are a ****!!! What you see is definitely NOT what you get. Poor quality and false advertising
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