SS
Side Step Jabulani
Unclaimed Business
SS
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Side Step Jabulani
Side Step Jabulani has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Side Step Jabulani across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Sibusiso N
1 reviews | Active since Jan 2020
13 Dec 2025, 09:19
Bad customer service
The staff is very rude and arrogant they just don't care about the store name.
Helpful (0)
|Replies (0)SN
Sibusiso N
1 reviews | Active since Jan 2020
13 Dec 2025, 09:19
Bad customer service
The staff is very rude and arrogant they just don't care about the store name.
0
Replies (0)BL
Bokang L
1 reviews | Active since Jan 2020
4 Apr 2024, 14:51
Denying factory fault
GoodDay I have a complain about Side Step store in Jabulani mall.. I bought All Star Converse cash, cost R1400. The sneakers are the same size (left and right) but they are not the same (size, stitches). I worn them once, didn't even last 30 minutes with the shoes and that is when I noticed the faults. I laid my complaints, went to the shop and they were rude though they saw that it's their factory fault. They then told me to contact their head office. I got hold of Justin from Side Step head office and he told me the way of how to get off and concluded with that I can contact Hellopeter they know him. All I wanted was a mature manner to solve this. Maybe an exchange, not even a refund but they chose to be low I am kindly asking for Hellopeter to help me get and exchange or a refund because I can't wear these shoes and I bought them last week Friday (28 March 2024 ) Side step contact number 010 006 3022
Helpful (0)
|Replies (0)BL
Bokang L
1 reviews | Active since Jan 2020
4 Apr 2024, 14:51
Denying factory fault
GoodDay I have a complain about Side Step store in Jabulani mall.. I bought All Star Converse cash, cost R1400. The sneakers are the same size (left and right) but they are not the same (size, stitches). I worn them once, didn't even last 30 minutes with the shoes and that is when I noticed the faults. I laid my complaints, went to the shop and they were rude though they saw that it's their factory fault. They then told me to contact their head office. I got hold of Justin from Side Step head office and he told me the way of how to get off and concluded with that I can contact Hellopeter they know him. All I wanted was a mature manner to solve this. Maybe an exchange, not even a refund but they chose to be low I am kindly asking for Hellopeter to help me get and exchange or a refund because I can't wear these shoes and I bought them last week Friday (28 March 2024 ) Side step contact number 010 006 3022
0
Replies (0)