SS
Silkworm shop
Claimed Business
SS
Silkworm shop
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Silkworm shop
Silkworm shop has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Silkworm shop across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePM
CB
Charl B
1 reviews | Active since Jan 2020
8 Apr 2025, 06:14
Terrible service and lies from Silkworm Shop
I placed an order with Silkworm Shop for frozen feeder rodents. When they arrived they were really undersized, much smaller than the mice and rats I usually get from them. - I sent an email that morning and by the next day I hadn't received a response. -Sent a Whatsapp and got a response from Kevin. He apologized and blamed his staff for the error, claimed he had been away but would be back the following day to sort this out. - Five days later he still hadn't contacted me so I sent another Whatsapp message. Kevin responded and we agreed that he would send a replacement order and have his courier collect the incorrect order. -Three days later, with no contact from Kevin, I sent a Whatsapp asking when the replacement order would be sent. My message was left unread and Kevin hasn't contacted me since. That was on March 31st, 8 days ago. Now I'm sitting with rats that are too small for my snakes, I had to buy another order of rats from a different online shop. Needless to say I won't be buying from Silkworm Shop again. If they mess up your order they make false promises then ghost you.
Helpful (0)
|Replies (0)CB
Charl B
1 reviews | Active since Jan 2020
8 Apr 2025, 06:14
Terrible service and lies from Silkworm Shop
I placed an order with Silkworm Shop for frozen feeder rodents. When they arrived they were really undersized, much smaller than the mice and rats I usually get from them. - I sent an email that morning and by the next day I hadn't received a response. -Sent a Whatsapp and got a response from Kevin. He apologized and blamed his staff for the error, claimed he had been away but would be back the following day to sort this out. - Five days later he still hadn't contacted me so I sent another Whatsapp message. Kevin responded and we agreed that he would send a replacement order and have his courier collect the incorrect order. -Three days later, with no contact from Kevin, I sent a Whatsapp asking when the replacement order would be sent. My message was left unread and Kevin hasn't contacted me since. That was on March 31st, 8 days ago. Now I'm sitting with rats that are too small for my snakes, I had to buy another order of rats from a different online shop. Needless to say I won't be buying from Silkworm Shop again. If they mess up your order they make false promises then ghost you.
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Replies (0)JP
Joseph P
1 reviews | Active since Jan 2020
26 Jul 2024, 19:35
Great service with quick delivery
Excellent experience. I am happy with my online order. I ordered a few products, all great quality products. Products were also well packaged. Order took a day to be delivered, very impressed. Thanks Kevin for the two presents for my beardies, really appreciate it!!
Helpful (0)
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Joseph P
1 reviews | Active since Jan 2020
26 Jul 2024, 19:35
Great service with quick delivery
Excellent experience. I am happy with my online order. I ordered a few products, all great quality products. Products were also well packaged. Order took a day to be delivered, very impressed. Thanks Kevin for the two presents for my beardies, really appreciate it!!
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Replies (0)NC
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LR
Lins R
1 reviews | Active since Jan 2020
18 Nov 2023, 05:46
Excellent service and product
Fantastic service. My feeder insects arrived quickly, are excellent quality and the added bonus is when I am shopping for my tenrecs food I can add some stuff for my favourite wildlife charity and they will get free delivery. Will definitely be buying from here from now on
Helpful (0)
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Lins R
1 reviews | Active since Jan 2020
18 Nov 2023, 05:46
Excellent service and product
Fantastic service. My feeder insects arrived quickly, are excellent quality and the added bonus is when I am shopping for my tenrecs food I can add some stuff for my favourite wildlife charity and they will get free delivery. Will definitely be buying from here from now on
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Replies (0)JH
Johann H
1 reviews | Active since Jan 2020
18 Sept 2023, 14:35
Exactly how online stores should operate.
I am so happy......ordered the silkworm rearing box, in the morning and got my package delivered just before 15h00 the same day. Well packaged and the critters seemed like they enjoyed the ride. Thank you for the amazing service
Helpful (0)
|Replies (0)JH
Johann H
1 reviews | Active since Jan 2020
18 Sept 2023, 14:35
Exactly how online stores should operate.
I am so happy......ordered the silkworm rearing box, in the morning and got my package delivered just before 15h00 the same day. Well packaged and the critters seemed like they enjoyed the ride. Thank you for the amazing service
0
Replies (0)SM
Saabirah M
1 reviews | Active since Jan 2020
11 Aug 2023, 18:28
****
Purchased SPHAGNUM moss but got something else. Really disappointed and they do not respond
Helpful (0)
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Saabirah M
1 reviews | Active since Jan 2020
11 Aug 2023, 18:28
****
Purchased SPHAGNUM moss but got something else. Really disappointed and they do not respond
0
Replies (0)