Silver Orange Bistro
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We went exploring in the Great North West - Harties was calling us :) . Booked into the Silver Orange for Lunch , what a delicious meal and 5 Star service :). I will sure to be bringing my overseas golfers to your restaurant again :)
1 reviews | Active since Jan 2020
We went exploring in the Great North West - Harties was calling us :) . Booked into the Silver Orange for Lunch , what a delicious meal and 5 Star service :). I will sure to be bringing my overseas golfers to your restaurant again :)
1 reviews | Active since Jan 2020
We had lunch a few months back.. 10/10 on that occasion. Couldn’t stop telling everyone how great our experience was. Lunch yesterday was quite the opposite.. barely 3/10 and regrettably forgettable. Service was slow, took a while to get drinks order in. Food presentation was lacking in imagination and I don't get the relationship between steak and a Poppadom (also stale and not crispy at all). Pear Salad tasted great.. Chicken Livers were served with stale bread.. Marrow Fillet was underwhelming and I had to return my Ribeye ordered medium rare, was served pretty rare. It was returned after quite some time, my partner had already finished his fillet. Ribeye was now cooked medium - but tender and tasty. The Jack Daniels sauce lacked flavour and probably Jack Daniels. No one checked on whether I was happy with my returned meal. Dessert was hit and miss.. Cheesecake tasted like it was a week old - dry, tasteless and not sure where the Lemon Curd was. Crème Brulee was not exceptional.. strange to serve it in a small bowl instead of ramekin. Poor waitron struggled to serve the Cuppacinos, she couldn’t manage to pick them up from her tray to serve.. she took the cups from the saucers, we then took the saucers from her tray and placed them down and she put the Cuppiccinos back on the saucers. There was a gentleman that visited our table, but his enquiry was barely done and he had already turned away, no real interest in our actual experience.. he did remove the Cheescake from our bill - again no real apology or concern about the actual dessert. Attention to detail was sorely missing.. and if I may comment : we felt like being put through the mill.. Silver Orange Bistro simply going through the motions not hearing us, your customer.. Considering todays experience.. there will be no glowing reviews as there was last time around and I will be hesitant to suggest anyone make the effort to travel from Jhb to visit, was not worth the hour travel time.. I certainly expected better!
1 reviews | Active since Jan 2020
We had lunch a few months back.. 10/10 on that occasion. Couldn’t stop telling everyone how great our experience was. Lunch yesterday was quite the opposite.. barely 3/10 and regrettably forgettable. Service was slow, took a while to get drinks order in. Food presentation was lacking in imagination and I don't get the relationship between steak and a Poppadom (also stale and not crispy at all). Pear Salad tasted great.. Chicken Livers were served with stale bread.. Marrow Fillet was underwhelming and I had to return my Ribeye ordered medium rare, was served pretty rare. It was returned after quite some time, my partner had already finished his fillet. Ribeye was now cooked medium - but tender and tasty. The Jack Daniels sauce lacked flavour and probably Jack Daniels. No one checked on whether I was happy with my returned meal. Dessert was hit and miss.. Cheesecake tasted like it was a week old - dry, tasteless and not sure where the Lemon Curd was. Crème Brulee was not exceptional.. strange to serve it in a small bowl instead of ramekin. Poor waitron struggled to serve the Cuppacinos, she couldn’t manage to pick them up from her tray to serve.. she took the cups from the saucers, we then took the saucers from her tray and placed them down and she put the Cuppiccinos back on the saucers. There was a gentleman that visited our table, but his enquiry was barely done and he had already turned away, no real interest in our actual experience.. he did remove the Cheescake from our bill - again no real apology or concern about the actual dessert. Attention to detail was sorely missing.. and if I may comment : we felt like being put through the mill.. Silver Orange Bistro simply going through the motions not hearing us, your customer.. Considering todays experience.. there will be no glowing reviews as there was last time around and I will be hesitant to suggest anyone make the effort to travel from Jhb to visit, was not worth the hour travel time.. I certainly expected better!
1 reviews | Active since Jan 2020
What a special place with such history, Hubby and I love sitting in the main dining area inside, you feel very much at home and the setting is lovely. Exquisite food and great staff, a definite must visit.
1 reviews | Active since Jan 2020
We had a lovely evening at the Silver Orange and the food as well as the service was excellent! Only negative remark: Unfortunately, upon departing we were harassed by the car guard that did not want to open the gate because we did not have any cash on hand to give him a tip (and due to the setting obviously no ATM's nearby).
1 reviews | Active since Jan 2020
We had a lovely evening at the Silver Orange and the food as well as the service was excellent! Only negative remark: Unfortunately, upon departing we were harassed by the car guard that did not want to open the gate because we did not have any cash on hand to give him a tip (and due to the setting obviously no ATM's nearby).
1 reviews | Active since Jan 2020
The Silver Orange Bistro did not disappoint boasting with it’s great ambiance, service and of course a delicious treat for the tastebuds. I can definitely recommend the fillet medallions! The evening was unfortunately harshly dampened by the distasteful and very public chasti*****t of the car guard and waiters by the manager and/or owner of the restaurant. Unfortunately this completely ruined the meal leaving me with nothing but a bitter aftertaste!
1 reviews | Active since Jan 2020
The Silver Orange Bistro did not disappoint boasting with it’s great ambiance, service and of course a delicious treat for the tastebuds. I can definitely recommend the fillet medallions! The evening was unfortunately harshly dampened by the distasteful and very public chasti*****t of the car guard and waiters by the manager and/or owner of the restaurant. Unfortunately this completely ruined the meal leaving me with nothing but a bitter aftertaste!
1 reviews | Active since Jan 2020
This establishment is booked out weeks on advance. I had guests staying and cerebrating 1st year anniversary. I just had to recommend. The problem was we each thought the other had booked.....nope! So i called and asked for help seating 2 people and they managed to assist. That is what i call service! Guests were none the wiser and they had a awesome time.
1 reviews | Active since Jan 2020
This establishment is booked out weeks on advance. I had guests staying and cerebrating 1st year anniversary. I just had to recommend. The problem was we each thought the other had booked.....nope! So i called and asked for help seating 2 people and they managed to assist. That is what i call service! Guests were none the wiser and they had a awesome time.
1 reviews | Active since Jan 2020
We have been very loyal patrons of the Silver Orange Bistro at Damdoryn (Haartbee****rt) for 6 years now. Yesterday was our first revisit after the COVID-19 lockdown. Sadly their standards have gone down. On every previous occasions we have consistently rated their service and cuisine as “Excellent “. From yesterday’s experience we have demoted our rating to “Good”. Their usual bread and pesta “nibbles” brought to the table before ordering have been done away with (or so we were told). The presentation of their dishes lacked the attention to detail enjoyed in the past. We would recommend that the owner review the front of house manager’s interpersonal skills which were way off the mark of being client-centric. Let’s hope that they were just not having one of their better days. We will think twice about booking again in the future.
1 reviews | Active since Jan 2020
We have been very loyal patrons of the Silver Orange Bistro at Damdoryn (Haartbee****rt) for 6 years now. Yesterday was our first revisit after the COVID-19 lockdown. Sadly their standards have gone down. On every previous occasions we have consistently rated their service and cuisine as “Excellent “. From yesterday’s experience we have demoted our rating to “Good”. Their usual bread and pesta “nibbles” brought to the table before ordering have been done away with (or so we were told). The presentation of their dishes lacked the attention to detail enjoyed in the past. We would recommend that the owner review the front of house manager’s interpersonal skills which were way off the mark of being client-centric. Let’s hope that they were just not having one of their better days. We will think twice about booking again in the future.
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