Sizwe Hosmed Medical Scheme
1.2|1,500 reviews
ZB
ZACHARIAS B
1 reviews | Active since Member
26 May 2026, 06:38
NON SERVICE FROM SIZWE HOSMED MED AID
Trying to submit claims to sizwe via claims e-mail seems to be impossible since they went into administration. Claims does not get logged on MEMBER PORTAL . Does not get acknowledged by means of a return REFERENCE number and when doing a telephonic enquiery customer support says they cannot look for claim without REF NUMBER??? I think it is all a **** to avoid processing /paying claims. Customer service always suggest a different e-mail OR re submission with exactly the same result.
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Replies (4)0
Replies (4)Sizwe Hosmed Medical Scheme's replyOfficial
26 May 2026, 06:42Dear Zacharias,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly be advised that we do acknowledge new remail receipts with a reference number. Please ensure that the email address you have is correct.
Correct claims email: claims@sizwehosmed.com
One of our team members will reach out to you to assist accordingly.
Sizwe Hosmed team.
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly be advised that we do acknowledge new remail receipts with a reference number. Please ensure that the email address you have is correct.
Correct claims email: claims@sizwehosmed.com
One of our team members will reach out to you to assist accordingly.
Sizwe Hosmed team.
Best regards,
Sizwe Hosmed Medical Scheme's reply26 May 2026, 06:42
Official
Dear Zacharias,
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly be advised that we do acknowledge new remail receipts with a reference number. Please ensure that the email address you have is correct.
Correct claims email: claims@sizwehosmed.com
One of our team members will reach out to you to assist accordingly.
Sizwe Hosmed team.
Thank you for submitting your query, and apologies for the inconvenience caused.
Kindly be advised that we do acknowledge new remail receipts with a reference number. Please ensure that the email address you have is correct.
Correct claims email: claims@sizwehosmed.com
One of our team members will reach out to you to assist accordingly.
Sizwe Hosmed team.
Best regards,
ZB
ZACHARIAS B's updateReviewer Update
26 May 2026, 06:54I have used the e-mail claims@sizwehosmed.co.za as promoted on website and member portal,
Without any response or REF NO.
Not any sizwe hosmed e-mail reponds with REF NO. ??
Without any response or REF NO.
Not any sizwe hosmed e-mail reponds with REF NO. ??
ZB
ZACHARIAS B's update26 May 2026, 06:54
Reviewer Update
I have used the e-mail claims@sizwehosmed.co.za as promoted on website and member portal,
Without any response or REF NO.
Not any sizwe hosmed e-mail reponds with REF NO. ??
Without any response or REF NO.
Not any sizwe hosmed e-mail reponds with REF NO. ??
Sizwe Hosmed Medical Scheme's replyOfficial
26 May 2026, 06:57Noted with thanks, Zacharias.
Kindly note that all of our email addresses have an automated response with a reference number. We will bring this to our claims departments attention so that they can look into it.
Kindly note that all of our email addresses have an automated response with a reference number. We will bring this to our claims departments attention so that they can look into it.
Best regards,
Sizwe Hosmed Medical Scheme's reply26 May 2026, 06:57
Official
Noted with thanks, Zacharias.
Kindly note that all of our email addresses have an automated response with a reference number. We will bring this to our claims departments attention so that they can look into it.
Kindly note that all of our email addresses have an automated response with a reference number. We will bring this to our claims departments attention so that they can look into it.
Best regards,
Sizwe Hosmed Medical Scheme's replyOfficial
26 May 2026, 07:03Please refer to the screenshot below... This is a test submitted to the claims email address.
As advised earlier, kindly ensure that you have typed the correct email address.
Reference no format: Rfs...
As advised earlier, kindly ensure that you have typed the correct email address.
Reference no format: Rfs...
Best regards,
Sizwe Hosmed Medical Scheme's reply26 May 2026, 07:03
Official
Please refer to the screenshot below... This is a test submitted to the claims email address.
As advised earlier, kindly ensure that you have typed the correct email address.
Reference no format: Rfs...
As advised earlier, kindly ensure that you have typed the correct email address.
Reference no format: Rfs...
Best regards,