Skin Renewal
Claimed Business
Performance(last 12 months):
0Trustindex Rating
#2Ranked In Other
35mReply Time
-100 NPSUnlikely
Replied to 67% of negative reviews
Reply time on negative reviews: 44 min
TrustIndex
0
Ranking
#2
in Other
Avg Reply
35m
NPS Score
-100
Recommended: Unlikely
Replied to 67% of negative reviews
Reply time on negative reviews: 44 min
Review Distribution
2|4 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Skin Renewal
Skin Renewal has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. They reply to 67% of negative reviews, typically within 44 min. Hellopeter has tracked Skin Renewal across 52 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceE
HM
Hawa M
1 reviews | Active since Jan 2020
23 Nov 2025, 07:14
Lying to patients and withholding proper treatment
I did the RID diet with Dr Mauritz. Only when a friend did the same diet did I realise that he did not give me the required vitamin injections over the 2 month period that I was required to get it, every 2 weeks. I logged a complaint with head office only to be told that they are sorry and I must now, months later go to Parkhurst to get the injections. I live in Lenasia. This meant a 40 minute drive for their fault. Dr Mauritz charged me the same as everyone else yet deliberately failed to give me the service. And it took weeks if not months for them to respond to my query And I was simply told he forgot. I got absolutely no compensation from them. Pathetic for a supposedly reputable business.
Helpful (0)
|Replies (0)HM
Hawa M
1 reviews | Active since Jan 2020
23 Nov 2025, 07:14
Lying to patients and withholding proper treatment
I did the RID diet with Dr Mauritz. Only when a friend did the same diet did I realise that he did not give me the required vitamin injections over the 2 month period that I was required to get it, every 2 weeks. I logged a complaint with head office only to be told that they are sorry and I must now, months later go to Parkhurst to get the injections. I live in Lenasia. This meant a 40 minute drive for their fault. Dr Mauritz charged me the same as everyone else yet deliberately failed to give me the service. And it took weeks if not months for them to respond to my query And I was simply told he forgot. I got absolutely no compensation from them. Pathetic for a supposedly reputable business.
0
Replies (0)LT
Leonie T
1 reviews | Active since Jan 2020
5 Nov 2025, 14:49
Great for sensitive skin
The staff is amazing and makes you feel right at home. They helped me select the correct products for my extremely sensitive skin. Skin Renewal's own range of products works well with sensitive skin as it is fragrance free and very affordable. #BlackFriday
Helpful (0)
|Replies (0)LT
Leonie T
1 reviews | Active since Jan 2020
5 Nov 2025, 14:49
Great for sensitive skin
The staff is amazing and makes you feel right at home. They helped me select the correct products for my extremely sensitive skin. Skin Renewal's own range of products works well with sensitive skin as it is fragrance free and very affordable. #BlackFriday
0
Replies (0)IwltwaraMI
I would like to write a review about MiWay Insurance
1 reviews | Active since Jan 2020
7 Aug 2025, 06:27
Treatment did not work as promised
Would not recommend them to anyone. They over promise and under deliver
Helpful (0)
|Replies (0)IwltwaraMI
I would like to write a review about MiWay Insurance
1 reviews | Active since Jan 2020
7 Aug 2025, 06:27
Treatment did not work as promised
Would not recommend them to anyone. They over promise and under deliver
0
Replies (0)NT
MM
Mrs M
1 reviews | Active since Jan 2020
6 Mar 2024, 04:01
Unprofessional
They fired my the****** and never told me. Went there for my scheduled appointment only to find that it had been cancelled. Upon rescheduling I was given a totally different the****** without informing me or explaining why I had a different the******. As that was not enough, the new the****** never listened to my concerns and kept on addressing me as her “angel”! ❌❌❌
Helpful (0)
|Replies (0)MM
Mrs M
1 reviews | Active since Jan 2020
6 Mar 2024, 04:01
Unprofessional
They fired my the****** and never told me. Went there for my scheduled appointment only to find that it had been cancelled. Upon rescheduling I was given a totally different the****** without informing me or explaining why I had a different the******. As that was not enough, the new the****** never listened to my concerns and kept on addressing me as her “angel”! ❌❌❌
0
Replies (0)TW
MVdW
Michelle Van der Westhuizen
1 reviews | Active since Jan 2020
1 Nov 2023, 14:31
Skin Roots Removal & Skin Care Clinic
I love this clinic, it is clean, super friendly staff, they had a short consultation with me on the day of my treatment. Angeline was very patient with all my questions and put me at ease. I highly recommend this clinic for hair removal. Very reasonable prices and the have packages to choose from if you continue with (in my case) hair removal.
Helpful (0)
|Replies (0)MVdW
Michelle Van der Westhuizen
1 reviews | Active since Jan 2020
1 Nov 2023, 14:31
Skin Roots Removal & Skin Care Clinic
I love this clinic, it is clean, super friendly staff, they had a short consultation with me on the day of my treatment. Angeline was very patient with all my questions and put me at ease. I highly recommend this clinic for hair removal. Very reasonable prices and the have packages to choose from if you continue with (in my case) hair removal.
0
Replies (0)