Skip Waste - unacceptable behaviour by staff

On 2 December 2021 Skip Waste dropped a skip across the road from us ( Somerville Avenue, Melrose Estate). The men dropping the skip were caught on CCT stealing a paving stone from our property. We reported this to Skip Waste on the same day, and spoke to Andre Erasmus. He promised that the paving stone would be replaced. Nothing happened and we again contacted Andre who again promised to rectify the situation. We are still waiting...