E comers Fraud

Good morning I ordered a Google mini + Chromecast 3rd gen combo. Payment made through Yoco. They then called me back to tell me the warehouse has not updated their stock and the were out of stock. I then asked when will the next stock come in the said by Monday and I would receive my delivery on Friday. A week later not a word. I phoned back the lady at réception said to speak to Brandon Schlemert between the to of them they sounded very hesitant when I asked questions I then asked for a refund. Again no one phoned back. I wast told now to wait 3 days for my refund. Let's see ... waiting for Philip Krugel in accounts

https://smartspeakers.co.za/shop/google/buy-google-home-assistant/?sfdr_ptcid=32008_617_497537447&sfdr_hash=4ad6372236d18244e0658f7c159189bc&gclid=CjwKCAjw0_T4BRBlEiwAwoEiASsAub89E3mAIlgy4T0LvGgHl9uo1sHZ1H7VDJMqOJbWmNDAlHA3AhoC0TYQAvD_BwE