SMD Technologies
Claimed Business
|3|4 Reviews (last 12 months)|This business does not respond to reviews
SMD Technologies
Claimed Business
|3
4 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
3|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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rudi L
1 reviews | Active since Mar 2009
30 Mar 2026, 11:21
Rest In Pieces
One star for a auto answering machine the keeps you waiting with no result. No e-mail response, no WhatsApp number and no alternative number. Yet AI confirms the business had not closed down. Are the staff on permanent leave?
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rudi L
1 reviews | Active since Mar 2009
30 Mar 2026, 11:21
Rest In Pieces
One star for a auto answering machine the keeps you waiting with no result. No e-mail response, no WhatsApp number and no alternative number. Yet AI confirms the business had not closed down. Are the staff on permanent leave?
0
Replies (0)IS
Itumeleng S
1 reviews | Active since Sept 2019
28 Mar 2026, 13:35
Beyond Excellence - Service
I would like to express my deepest gratitude to the team at Sony World SA - SMD Technologies. Karla Hindle, Graham Lebese, SMD Package Warehouse Teams and the Courier Teams for delivering beyond my unrealistic expectations. I ordered a Sony Smart TV online on March 20th, 2026 in the morning and pleeded with the team to have the product at my house for my birthday March 21st, 2026. Graham had to run around acting as a shock absorber between myself and the warehouse packing teams to making my birthday wish come true - and indeed on Friday March 20th, 2026, 15h00 my TV was delivered to my home address. Now to me, that is a service "Beyond Excellence"👌👌👌.
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Itumeleng S
1 reviews | Active since Sept 2019
28 Mar 2026, 13:35
Beyond Excellence - Service
I would like to express my deepest gratitude to the team at Sony World SA - SMD Technologies. Karla Hindle, Graham Lebese, SMD Package Warehouse Teams and the Courier Teams for delivering beyond my unrealistic expectations. I ordered a Sony Smart TV online on March 20th, 2026 in the morning and pleeded with the team to have the product at my house for my birthday March 21st, 2026. Graham had to run around acting as a shock absorber between myself and the warehouse packing teams to making my birthday wish come true - and indeed on Friday March 20th, 2026, 15h00 my TV was delivered to my home address. Now to me, that is a service "Beyond Excellence"👌👌👌.
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Replies (0)FT
Franco T
1 reviews | Active since Sept 2025
9 Sept 2025, 10:24
Above and Beyond Customer Support
In a world where customer service often feels like it’s on the decline, it’s refreshing to come across someone who truly goes above and beyond. Ruan from SMD Technologies is one such gentleman. He assisted me with the product I was looking for and exceeded every expectation in the process. His professionalism, patience, and genuine willingness to help turned what could have been a frustrating experience into an absolute pleasure. Ruan is a true asset to SMD Technologies, and I can confidently say his dedication sets a standard others should follow. Thank you, Ruan, for restoring my faith in exceptional customer service.
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Franco T
1 reviews | Active since Sept 2025
9 Sept 2025, 10:24
Above and Beyond Customer Support
In a world where customer service often feels like it’s on the decline, it’s refreshing to come across someone who truly goes above and beyond. Ruan from SMD Technologies is one such gentleman. He assisted me with the product I was looking for and exceeded every expectation in the process. His professionalism, patience, and genuine willingness to help turned what could have been a frustrating experience into an absolute pleasure. Ruan is a true asset to SMD Technologies, and I can confidently say his dedication sets a standard others should follow. Thank you, Ruan, for restoring my faith in exceptional customer service.
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Replies (0)JH
Jessica H
1 reviews | Active since Sept 2025
1 Sept 2025, 23:18
SMD TECHNOLOGIES WORST CUSTOMER CARE IVE EXPERIENCED
Couldn’t be more disappointed with their customer service. I bought a keyboard at Comic con on Friday, and it was a huge mistake. To start with, the guy who helped me selected the incorrect item when I was paying, I noticed and then corrected him and I went to fetch the price tag to show him the correct price. They then put the payment through as a double payment of over R6000. I stated I only wanted the one before they made the payment, but they were too busy having their own conversation to hear me. When I realised I told them I can’t afford to pay double and need a refund immediately, to which they responded in irritation and said they actually don’t offer refunds. I insisted that it wasn’t what I wanted and again they got more irritated and the man who helped me just disappeared. I then stood there waiting for them, eventually someone else approached and said they could refund me in cash, I explained that I wasn’t comfortable running around a event as big as comic con with so many people with that amount of cash in my backpack. Which they then responded to with acting like I was being an inconvenience, when it was their own incompetence that lead to this. After arguing I finally managed to convince them to refund me via EFT and gave my bank details as well as took the consultants name and contact number. (Because of how they were treating me I could see I would need someone to contact , I had a lot of doubt they had any intention of refunding me) She said the amount would be transferred later that afternoon. I STILL HAVE NOT RECEIVED MY REFUND, I messaged the consultant and at first she just ignored me, and today she finally responds and tells me that the amount will be reflect this afternoon. I obviously haven’t received my money back. Not only were they *********** with the worst customer care I’ve experienced in a long time, they were also straight up careless, and made it out to seem like an error on my part. On top of that I have been promised to be refunded for their mistake and received nothing. R3000 may not be worth a lot to the company, but it’s a hell of a lot for a young woman that has to pay her debit orders 2 days later. In the 15 years I’ve spent buying tech for gaming, I’ve never had an experience as bad as this one, and for that reason I would DEFINITELY NOT recommend that anyone purchase anything from them. SMD TECHNOLOGIES PLEASE REFUND MY MONEY.
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Jessica H
1 reviews | Active since Sept 2025
1 Sept 2025, 23:18
SMD TECHNOLOGIES WORST CUSTOMER CARE IVE EXPERIENCED
Couldn’t be more disappointed with their customer service. I bought a keyboard at Comic con on Friday, and it was a huge mistake. To start with, the guy who helped me selected the incorrect item when I was paying, I noticed and then corrected him and I went to fetch the price tag to show him the correct price. They then put the payment through as a double payment of over R6000. I stated I only wanted the one before they made the payment, but they were too busy having their own conversation to hear me. When I realised I told them I can’t afford to pay double and need a refund immediately, to which they responded in irritation and said they actually don’t offer refunds. I insisted that it wasn’t what I wanted and again they got more irritated and the man who helped me just disappeared. I then stood there waiting for them, eventually someone else approached and said they could refund me in cash, I explained that I wasn’t comfortable running around a event as big as comic con with so many people with that amount of cash in my backpack. Which they then responded to with acting like I was being an inconvenience, when it was their own incompetence that lead to this. After arguing I finally managed to convince them to refund me via EFT and gave my bank details as well as took the consultants name and contact number. (Because of how they were treating me I could see I would need someone to contact , I had a lot of doubt they had any intention of refunding me) She said the amount would be transferred later that afternoon. I STILL HAVE NOT RECEIVED MY REFUND, I messaged the consultant and at first she just ignored me, and today she finally responds and tells me that the amount will be reflect this afternoon. I obviously haven’t received my money back. Not only were they *********** with the worst customer care I’ve experienced in a long time, they were also straight up careless, and made it out to seem like an error on my part. On top of that I have been promised to be refunded for their mistake and received nothing. R3000 may not be worth a lot to the company, but it’s a hell of a lot for a young woman that has to pay her debit orders 2 days later. In the 15 years I’ve spent buying tech for gaming, I’ve never had an experience as bad as this one, and for that reason I would DEFINITELY NOT recommend that anyone purchase anything from them. SMD TECHNOLOGIES PLEASE REFUND MY MONEY.
0
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