TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Soet Cakes has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Soet Cakes across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
****med by this company. They don't respect small orders, and didn't even refund me when I drove from tableview to durbanville to fetch my special items for my dad's birthday and they said they were given to someone else when I arrived and said it would cost a whopping R300 to deliver it from Brackenfell to Tableview, which is completely absurd. They refuse to refund and have no respect for people's time, or orders.
1 reviews | Active since Jan 2020
****med by this company. They don't respect small orders, and didn't even refund me when I drove from tableview to durbanville to fetch my special items for my dad's birthday and they said they were given to someone else when I arrived and said it would cost a whopping R300 to deliver it from Brackenfell to Tableview, which is completely absurd. They refuse to refund and have no respect for people's time, or orders.
1 reviews | Active since Jan 2020
I purchased 12 Chocolate Caramel Cake Cups from Soet Cakes on their website. They advertised cream cheese frosting, but the product we received did not contain any cream cheese frosting. After reporting the issue and providing a photo, I received sarcastic and defensive responses, and was asked to provide a sample, i then providedmy address for them to collect the sample, despite doing so, I was again told that the product contains cream cheese frosting and that was that, this is clearly deceptive advertising. I will never purchase anything from this bakery again.
1 reviews | Active since Jan 2020
I purchased 12 Chocolate Caramel Cake Cups from Soet Cakes on their website. They advertised cream cheese frosting, but the product we received did not contain any cream cheese frosting. After reporting the issue and providing a photo, I received sarcastic and defensive responses, and was asked to provide a sample, i then providedmy address for them to collect the sample, despite doing so, I was again told that the product contains cream cheese frosting and that was that, this is clearly deceptive advertising. I will never purchase anything from this bakery again.
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