TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I've been a SOHO Sandton City client for 2 years and was super happy when they opened up a location in Rosebank which is much more accessible for me. I recently had my first visit there and was lucky enough to be assisted by Kwanele who I remembered from the SOHO Sandton City spa. Service was outstanding as always and everyone was incredibly welcoming. Hope to see this branch gain as much popularity as the one in Sandton!
1 reviews | Active since Jan 2020
I've been a SOHO Sandton City client for 2 years and was super happy when they opened up a location in Rosebank which is much more accessible for me. I recently had my first visit there and was lucky enough to be assisted by Kwanele who I remembered from the SOHO Sandton City spa. Service was outstanding as always and everyone was incredibly welcoming. Hope to see this branch gain as much popularity as the one in Sandton!
1 reviews | Active since Jan 2020
I am so disappointed in the quality of the nails. I did Acrylics on the 24th of November 2022 and today is the 5th of December - they acrylic has grown out so much as if I did this 4 weeks ago and one nail is already completely off. I paid way too much for nails that do not last.
1 reviews | Active since Jan 2020
I am so disappointed in the quality of the nails. I did Acrylics on the 24th of November 2022 and today is the 5th of December - they acrylic has grown out so much as if I did this 4 weeks ago and one nail is already completely off. I paid way too much for nails that do not last.
1 reviews | Active since Jan 2020
Soho Sandton Yesterday, on 8th May 2022 I went to Soho in Sandton for à pedicure. This was going to be my mother's day self-pampering. I arrived after 9.30am had my temperature 36.2 taken and asked what treatment I wanted to do. (Mind you, I had called Soho on Satuday, 7 May 2022 at 10h32 to make an appointment for Sunday. They told me they did not operate on appointments but rather walk-ins.) I said I came for a pedicure. I have patronised Soho for some time before this experience. I was not a new client. The receptionist then asked me if my nails were brown and that there is a new policy that brown nails are not treated. I showed her my nails. Then she accompanied me to the pedicure station to observe while the technician took a further examination of my nail. The technician said she will go tell this receptionist that I have been there several times and my nails did not have fungus. The receptionist said to me sorry Nomvula we cannot give you a pedicure on the basis that your toenails are brown. Mind you this is not a medical analysis but what she said the new Soho policy states. My mother's day outing in Sandton was ruined by Soho attitude and I felt so ashamed and humiliated What did I do wrong?
1 reviews | Active since Jan 2020
Soho Sandton Yesterday, on 8th May 2022 I went to Soho in Sandton for à pedicure. This was going to be my mother's day self-pampering. I arrived after 9.30am had my temperature 36.2 taken and asked what treatment I wanted to do. (Mind you, I had called Soho on Satuday, 7 May 2022 at 10h32 to make an appointment for Sunday. They told me they did not operate on appointments but rather walk-ins.) I said I came for a pedicure. I have patronised Soho for some time before this experience. I was not a new client. The receptionist then asked me if my nails were brown and that there is a new policy that brown nails are not treated. I showed her my nails. Then she accompanied me to the pedicure station to observe while the technician took a further examination of my nail. The technician said she will go tell this receptionist that I have been there several times and my nails did not have fungus. The receptionist said to me sorry Nomvula we cannot give you a pedicure on the basis that your toenails are brown. Mind you this is not a medical analysis but what she said the new Soho policy states. My mother's day outing in Sandton was ruined by Soho attitude and I felt so ashamed and humiliated What did I do wrong?
1 reviews | Active since Jan 2020
Very humbling and sweet staff, they all kept checking on me during my treatments. My grocery shopping was all done. Best signature pedicure and manicure I ever had. Awesomely out of this world. I am so recommending my entire clan and coming back always. Big Hugs SOHO.
1 reviews | Active since Jan 2020
Very humbling and sweet staff, they all kept checking on me during my treatments. My grocery shopping was all done. Best signature pedicure and manicure I ever had. Awesomely out of this world. I am so recommending my entire clan and coming back always. Big Hugs SOHO.
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