Street lights out of order for 6 months and counting

The street lights in my area have been out of order for several months. After the sixth time I reported it, I was told I am wasting my time trying to go through that channel as it does get reported every time, but nothing gets done about the report. I was given mr Fuad Aysen's office number and have been trying to get hold of him for two months without success! I have also sent an email to the acting municipal manager but did not even get a reply. What do I need to do to get my street lights working?!?!