SM
Solar Man Silverlakes
Unclaimed Business
SM
Solar Man Silverlakes
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Business & Legal Services
#10NPS Score
-100Unlikely
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGW
Gustaaf W
1 reviews | Active since Jan 2020
4 Aug 2025, 15:13
Let the buyer beware
In 2021, Solar Man installed SCHUBART-branded gel batteries and an inverter. At the time, their website described the SCHUBART AGM GEL batteries as “designed with 12+ years service life”. These claims remain visible on their website to this day (as of 2025). Within less than five years of normal use, all four batteries failed completely. When I approached Solar Man for assistance, I was informed that they only offer a one-year warranty—information not disclosed during the sales process and inconsistent with industry norms, where manufacturers typically provide guarantees of 5–10 years. This is particularly concerning given that these products were advertised as being “designed for a 12-year lifespan.” The SCHUBART batteries supp**** carried a “CE” mark, which ordinarily indicates that a product meets European Union (EU) health, safety, and environmental protection standards. However, upon investigation, the serial number (HZ202105) printed on the batteries does not correspond with any registered or traceable EU certification database or conformity documentation. Further research suggests that the “SCHUBART” brand may be a private label or rebranded product, raising further concerns about transparency and traceability. My experience engaging with Solar Man was negative. The manager and sales staff responded in an aggressive and hostile manner, including threatening legal action when I raised my concerns online. If you are considering purchasing from Solar Man SA, I recommend obtaining written confirmation of warranty terms, manufacturer details, and proof of compliance in advance, and exercising caution around marketing claims that may not be honoured.
Helpful (0)
|Replies (0)GW
Gustaaf W
1 reviews | Active since Jan 2020
4 Aug 2025, 15:13
Let the buyer beware
In 2021, Solar Man installed SCHUBART-branded gel batteries and an inverter. At the time, their website described the SCHUBART AGM GEL batteries as “designed with 12+ years service life”. These claims remain visible on their website to this day (as of 2025). Within less than five years of normal use, all four batteries failed completely. When I approached Solar Man for assistance, I was informed that they only offer a one-year warranty—information not disclosed during the sales process and inconsistent with industry norms, where manufacturers typically provide guarantees of 5–10 years. This is particularly concerning given that these products were advertised as being “designed for a 12-year lifespan.” The SCHUBART batteries supp**** carried a “CE” mark, which ordinarily indicates that a product meets European Union (EU) health, safety, and environmental protection standards. However, upon investigation, the serial number (HZ202105) printed on the batteries does not correspond with any registered or traceable EU certification database or conformity documentation. Further research suggests that the “SCHUBART” brand may be a private label or rebranded product, raising further concerns about transparency and traceability. My experience engaging with Solar Man was negative. The manager and sales staff responded in an aggressive and hostile manner, including threatening legal action when I raised my concerns online. If you are considering purchasing from Solar Man SA, I recommend obtaining written confirmation of warranty terms, manufacturer details, and proof of compliance in advance, and exercising caution around marketing claims that may not be honoured.
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Replies (0)FB
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will L
1 reviews | Active since Jan 2020
2 Mar 2024, 09:35
Poor Quality Stock.
I purchased a battery for my inverter. The battery lasted 1 month. I was informed by solar man to bring the battery in so that their technician can have a look. After waiting for 4 days i decided to enquire about the battery as i received no feedback. Their technician confirmed that the battery only lasts for 5 minutes. I requested a refund whereas i was informed a can take the battery for the lead content. What a joke. No refund or no exchange. Do not support this company you will lose money.
Helpful (0)
|Replies (0)wL
will L
1 reviews | Active since Jan 2020
2 Mar 2024, 09:35
Poor Quality Stock.
I purchased a battery for my inverter. The battery lasted 1 month. I was informed by solar man to bring the battery in so that their technician can have a look. After waiting for 4 days i decided to enquire about the battery as i received no feedback. Their technician confirmed that the battery only lasts for 5 minutes. I requested a refund whereas i was informed a can take the battery for the lead content. What a joke. No refund or no exchange. Do not support this company you will lose money.
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Replies (0)ZL
Zelda L
1 reviews | Active since Jan 2020
23 Oct 2023, 09:21
Solar system from Solar man Silverlakes
A year ago Solar man Silverlakes install a 3kva solar system in our house. Body corporate ask for COC. Until today did not receive a COC. A week ago our solar system stop working. We ask a different solar comp to assist. Solar man did everything as cheap as possible and not according to COC. For everyone out there who had they solar system installed by Solar man and don't have a COC, start to worry. I something goes wrong you insurance won't pay out without your COC. I'm so disgusted with Solar man. They advertise left right an centre, and this is what I got. Pay a fortune for my solar system and they did it as cheap as possible and not according to regulations.
Helpful (0)
|Replies (0)ZL
Zelda L
1 reviews | Active since Jan 2020
23 Oct 2023, 09:21
Solar system from Solar man Silverlakes
A year ago Solar man Silverlakes install a 3kva solar system in our house. Body corporate ask for COC. Until today did not receive a COC. A week ago our solar system stop working. We ask a different solar comp to assist. Solar man did everything as cheap as possible and not according to COC. For everyone out there who had they solar system installed by Solar man and don't have a COC, start to worry. I something goes wrong you insurance won't pay out without your COC. I'm so disgusted with Solar man. They advertise left right an centre, and this is what I got. Pay a fortune for my solar system and they did it as cheap as possible and not according to regulations.
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Replies (0)