Solar Warehouse SA
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-34
Recommended: Unlikely
May '25 - Apr '26
Solar Warehouse SA has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Solar Warehouse SA across 41 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I ordered 6 solar panels online and paid R3800 for shipping. After paying, they told me that shipping is at my risk. One solar panel arrived broken. The damage appears to have taken place before shipping, but they insist it happened during shipping. They sent me video footage of packing, but one cannot prove or disprove anything from it since the quality is poor and also there are inconsistencies in the video clips. They paid back a small amount of the replacement panel (less than 20% of replacing the panel).
1 reviews | Active since Jan 2020
I ordered 6 solar panels online and paid R3800 for shipping. After paying, they told me that shipping is at my risk. One solar panel arrived broken. The damage appears to have taken place before shipping, but they insist it happened during shipping. They sent me video footage of packing, but one cannot prove or disprove anything from it since the quality is poor and also there are inconsistencies in the video clips. They paid back a small amount of the replacement panel (less than 20% of replacing the panel).
1 reviews | Active since Jan 2020
Only after paying for my order and shipping (almost R4000 shipping!), they tell me shipping is at my risk. One Solar panel was broken, but clearly not during shipping. The company just tells me to get lost! You might think you are getting a good deal with them, but they have hidden costs, high risk and poor service. Use the company with care!
1 reviews | Active since Jan 2020
Only after paying for my order and shipping (almost R4000 shipping!), they tell me shipping is at my risk. One Solar panel was broken, but clearly not during shipping. The company just tells me to get lost! You might think you are getting a good deal with them, but they have hidden costs, high risk and poor service. Use the company with care!
1 reviews | Active since Jan 2020
Worst poor service from this shop how *********** the so called owner called Keith when I express my frustration as the client who bought solar system from their store he laughed at me as if I am a fool. Bought it Thursday 30th October and upon arrival at home the following day I could not use the ECCO Inverter and have to now wait for them to investigate the cause.. I will never recommend anyone to use their service.
1 reviews | Active since Jan 2020
Worst poor service from this shop how *********** the so called owner called Keith when I express my frustration as the client who bought solar system from their store he laughed at me as if I am a fool. Bought it Thursday 30th October and upon arrival at home the following day I could not use the ECCO Inverter and have to now wait for them to investigate the cause.. I will never recommend anyone to use their service.
1 reviews | Active since Jan 2020
At the point of purchase I questioned the supplier if they qualified their batteries specifications. However the batteries were delivered very quickly without a reply. It was only discovered when used on a 4 hour Load Shedding Cycle that these batteries as new only lasted +-2H20 Minutes. The advertised rating is 59 AH over 10 Hours = 5.9 amps x 10 Hours. My UPS Inverter uses 2.9 amps and as such should last for at least 18 hours. However when discharged to the minimum 11 Volt Safety Value only lasted +-2H20M at best. This is only around 12.5% of the advertised capacity and about -8x less than expected. Or Less than 80% what should be achieved and severely under performing as a brand new battery for R1200 each x2 + R480 for delivery. All emails further to performance questions have been ignored or not rep**** to.
1 reviews | Active since Jan 2020
At the point of purchase I questioned the supplier if they qualified their batteries specifications. However the batteries were delivered very quickly without a reply. It was only discovered when used on a 4 hour Load Shedding Cycle that these batteries as new only lasted +-2H20 Minutes. The advertised rating is 59 AH over 10 Hours = 5.9 amps x 10 Hours. My UPS Inverter uses 2.9 amps and as such should last for at least 18 hours. However when discharged to the minimum 11 Volt Safety Value only lasted +-2H20M at best. This is only around 12.5% of the advertised capacity and about -8x less than expected. Or Less than 80% what should be achieved and severely under performing as a brand new battery for R1200 each x2 + R480 for delivery. All emails further to performance questions have been ignored or not rep**** to.
1 reviews | Active since Jan 2020
l had terrible after sale service, l bought a faulty product from them and they refused to do a replacement for me
1 reviews | Active since Jan 2020
l had terrible after sale service, l bought a faulty product from them and they refused to do a replacement for me
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