SS
SOLENCO SOUTH AFRICA
Unclaimed Business
SS
Performance(last 12 months):
#53Ranked In Retail
0 NPSUnlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTP
Trevor P
1 reviews | Active since Jan 2020
27 Dec 2023, 17:44
Thank you Solenco.
Their telephone was answered immediately on both occasions that I called Solenco. Staff are clearly highly skilled and knew the model I was talking about. Without any hesitation gave me the information and stock level of parts plus prices I needed. Their orders website was straightforward and my confirmation of purchase was sent to my phone instantly. I received a number of tracking updates and goods arrived at my door in timeframe promised. Absolute pleasure dealing with them. Parts a bit pricey but with first class service like that I was happy to pay.
Helpful (0)
|Replies (0)TP
Trevor P
1 reviews | Active since Jan 2020
27 Dec 2023, 17:44
Thank you Solenco.
Their telephone was answered immediately on both occasions that I called Solenco. Staff are clearly highly skilled and knew the model I was talking about. Without any hesitation gave me the information and stock level of parts plus prices I needed. Their orders website was straightforward and my confirmation of purchase was sent to my phone instantly. I received a number of tracking updates and goods arrived at my door in timeframe promised. Absolute pleasure dealing with them. Parts a bit pricey but with first class service like that I was happy to pay.
0
Replies (0)PS
ID
Ilias D
1 reviews | Active since Jan 2020
5 Dec 2022, 16:13
Excellent customer service
Excellent customer service . They respond to my requests promptly and the technical department is very efficient. I sent an item for repair and got it back in 3 days. Exactly the way a company should operate in 2022.
Helpful (0)
|Replies (0)ID
Ilias D
1 reviews | Active since Jan 2020
5 Dec 2022, 16:13
Excellent customer service
Excellent customer service . They respond to my requests promptly and the technical department is very efficient. I sent an item for repair and got it back in 3 days. Exactly the way a company should operate in 2022.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
7 Oct 2022, 08:42
Fantastic aftersales
I live my life online, because of necessity. I purchased a Solenco 260c fan. Not top of the range, merely to get 2 kids through loadshedding. Today I was mailed a review to complete. I did. Within 3 hours Solenco (Mathew) had touched base. That is impressive. The fact that they take their client satisfaction and their product quality so seriously......well that's not something seen with other suppliers. Mathew, thank you for the efforts in ensuring the product meets the required standard.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
7 Oct 2022, 08:42
Fantastic aftersales
I live my life online, because of necessity. I purchased a Solenco 260c fan. Not top of the range, merely to get 2 kids through loadshedding. Today I was mailed a review to complete. I did. Within 3 hours Solenco (Mathew) had touched base. That is impressive. The fact that they take their client satisfaction and their product quality so seriously......well that's not something seen with other suppliers. Mathew, thank you for the efforts in ensuring the product meets the required standard.
0
Replies (0)AD
Ann D
1 reviews | Active since Jan 2020
29 Jan 2021, 05:38
EXCELLECT SERVICE
A BIG SHOUT OUT TO SOLENCO SOUTH AFRICA. EXTREMELY EFFICIENT. MY PRODUCT WAS FAULTY, THEY SENT A COURIER THE NEXT DAY TO COLLECT IT AND ARE REPLACING IT WITHOUT ANY QUESTIONS OR CHARGES. THIS IS HOW BUSINESS SHOULD BE CONDUCTED. THANK YOU SOLENCO, ANN D
Helpful (0)
|Replies (0)AD
Ann D
1 reviews | Active since Jan 2020
29 Jan 2021, 05:38
EXCELLECT SERVICE
A BIG SHOUT OUT TO SOLENCO SOUTH AFRICA. EXTREMELY EFFICIENT. MY PRODUCT WAS FAULTY, THEY SENT A COURIER THE NEXT DAY TO COLLECT IT AND ARE REPLACING IT WITHOUT ANY QUESTIONS OR CHARGES. THIS IS HOW BUSINESS SHOULD BE CONDUCTED. THANK YOU SOLENCO, ANN D
0
Replies (0)