

TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Solomons Cycles has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Solomons Cycles across 24 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
2 Orders, both disasters. I waited almost a month for the first one, gave up and forgot about it. I tried again. 3 days later I get called saying items not in stock then unfortunately they use Bob Go and RAM couriers which unfortunately is the worst Courier services in SA. Rude employee, obviously don't need the business judging by his **** attitude. Pay back my money. Order SC#12290
1 reviews | Active since Jan 2020
2 Orders, both disasters. I waited almost a month for the first one, gave up and forgot about it. I tried again. 3 days later I get called saying items not in stock then unfortunately they use Bob Go and RAM couriers which unfortunately is the worst Courier services in SA. Rude employee, obviously don't need the business judging by his **** attitude. Pay back my money. Order SC#12290
1 reviews | Active since Jan 2020
Bought a bicycle online for my son on 08 Jan 2026. Item was never send, according to the manager they never received the online funds. I SEND THEM PEOOF OF PAYMENT AND BANK STATEMENTS FROM THE BANK!! Phoned the bank and they confirmed Solomons received the funds!! Phoned them several times,and only empty promises!! Will open a ***** case and file a complaint at ombudsman. They are wasting unnecessary time and effort This is extremely poor service!!
1 reviews | Active since Jan 2020
Bought a bicycle online for my son on 08 Jan 2026. Item was never send, according to the manager they never received the online funds. I SEND THEM PEOOF OF PAYMENT AND BANK STATEMENTS FROM THE BANK!! Phoned the bank and they confirmed Solomons received the funds!! Phoned them several times,and only empty promises!! Will open a ***** case and file a complaint at ombudsman. They are wasting unnecessary time and effort This is extremely poor service!!
1 reviews | Active since Jan 2020
They are simply unbeatable in price. Every time I need something specific, and they stock it, it's the cheapest option. They've got some great deals, I bought a "grocery bike" from them that's been serving me fantastically for next to nothing. They're responsive when you contact them, the orders are always correct, just an all round great place to buy from.
1 reviews | Active since Jan 2020
They are simply unbeatable in price. Every time I need something specific, and they stock it, it's the cheapest option. They've got some great deals, I bought a "grocery bike" from them that's been serving me fantastically for next to nothing. They're responsive when you contact them, the orders are always correct, just an all round great place to buy from.
1 reviews | Active since Jan 2020
I recently purchased a Mountain bike from Solomans and was so impressed with Mohammed, who helped me with the order, courier arrangements, and boxing. I would use them again. Well done, team !!
1 reviews | Active since Jan 2020
I recently purchased a Mountain bike from Solomans and was so impressed with Mohammed, who helped me with the order, courier arrangements, and boxing. I would use them again. Well done, team !!
1 reviews | Active since Jan 2020
Friendly, well mannered, explain everything clearly and make sure that you understand everything about the policy that are about to take
1 reviews | Active since Jan 2020
Friendly, well mannered, explain everything clearly and make sure that you understand everything about the policy that are about to take
1 reviews | Active since Jan 2020
EDIT: 3 stars to 1 star : Same Complaint, I just noticed my rating was at 3 stars. Following a major service, my rear brakes did not hold as they used. The Workshop Manager Mohammed just told me my brakes are entry-level brakes and that I must just consider changing them, didn't even care to diagnose the problem. Also, had other issues following my service like the valves not working well. I will not be doing my service here going forward. Very disappointing. I therefore took the bike to Cycle Lab Fourways - The diagnosis was done and my brake pads were found to be finished and they will be replacing the brake pads
1 reviews | Active since Jan 2020
EDIT: 3 stars to 1 star : Same Complaint, I just noticed my rating was at 3 stars. Following a major service, my rear brakes did not hold as they used. The Workshop Manager Mohammed just told me my brakes are entry-level brakes and that I must just consider changing them, didn't even care to diagnose the problem. Also, had other issues following my service like the valves not working well. I will not be doing my service here going forward. Very disappointing. I therefore took the bike to Cycle Lab Fourways - The diagnosis was done and my brake pads were found to be finished and they will be replacing the brake pads
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