

Something Personal
Based on recent customer reviews, Something Personal receives a mixed but largely positive reception, with customers consistently mentioning helpful agents and life changing financial guidance during difficult moments. A recurring theme is gratitude toward named consultants who provide professional, friendly and knowledgeable assistance with insurance claims, debt review, and financial advice. However, some customers express frustration around delivery handling, billing disputes, refund delays for overpayments, and unresolved account issues, suggesting that operational follow-through and back-office responsiveness do not always match the warmth shown at the frontline service touchpoint.
TrustIndex
4.9
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I would like to write a review about King Price Insurance. Tlotlo is the perfect example of excellent service. Thank you for making this horrible experience so much better.
1 reviews | Active since Jan 2020
I would like to write a review about King Price Insurance. Tlotlo is the perfect example of excellent service. Thank you for making this horrible experience so much better.
1 reviews | Active since Jan 2020
Holly **** wasted entire day waiting as you said out for delivery and never came, phoned the call centre just to get told the driver logged off and tried to call me which is BS as I did not receive the call now have to wait till monday. You guys seriously need to work on stuff as your service is **** to say the least
1 reviews | Active since Jan 2020
Holly **** wasted entire day waiting as you said out for delivery and never came, phoned the call centre just to get told the driver logged off and tried to call me which is BS as I did not receive the call now have to wait till monday. You guys seriously need to work on stuff as your service is **** to say the least
1 reviews | Active since Jan 2020
I was having ***** case with FNB they failed to resolve
1 reviews | Active since Jan 2020
I was having ***** case with FNB they failed to resolve
Based on recent customer reviews, Something Personal receives a mixed but largely positive reception, with customers consistently mentioning helpful agents and life changing financial guidance during difficult moments. A recurring theme is gratitude toward named consultants who provide professional, friendly and knowledgeable assistance with insurance claims, debt review, and financial advice. However, some customers express frustration around delivery handling, billing disputes, refund delays for overpayments, and unresolved account issues, suggesting that operational follow-through and back-office responsiveness do not always match the warmth shown at the frontline service touchpoint.
Something Personal has a TrustIndex of 4.9 out of 10 on Hellopeter, based on 23 reviews in the last 12 months. Hellopeter has tracked Something Personal across 118 total reviews. How is the TrustIndex calculated? →