SP
Something Personal
Claimed Business
SP
Something Personal
Claimed Business
22 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Something Personal receives mixed feedback across its financial services offerings. Positive reviews highlight friendly, knowledgeable staff and effective debt review assistance that customers describe as life changing. However, negative experiences center on difficulties obtaining refunds, billing overcharges, unresolved disputes with banking partners, and poor delivery coordination. Several customers also express frustration with communication gaps when seeking updates on debt review progress or clearance certificates. The overall picture suggests strong individual service interactions but systemic issues with administrative processes and responsiveness.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Review Distribution
3.9|22 Reviews
Jun '25 - May '26
5(61.9%)
4(4.8%)
3(9.5%)
2(4.8%)
1(19.1%)
5(61.9%)
4(4.8%)
3(9.5%)
2(4.8%)
1(19.1%)
Frequently Asked Questions About Something Personal
Based on recent customer reviews, Something Personal receives mixed feedback across its financial services offerings. Positive reviews highlight friendly, knowledgeable staff and effective debt review assistance that customers describe as life changing. However, negative experiences center on difficulties obtaining refunds, billing overcharges, unresolved disputes with banking partners, and poor delivery coordination. Several customers also express frustration with communication gaps when seeking updates on debt review progress or clearance certificates. The overall picture suggests strong individual service interactions but systemic issues with administrative processes and responsiveness.
Something Personal has a TrustIndex of 0 out of 10 on Hellopeter, based on 22 reviews in the last 12 months. Hellopeter has tracked Something Personal across 121 total reviews. How is the TrustIndex calculated? →
Recent reviews (22)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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BB
Berni B
1 reviews | Active since Jan 2020
20 Feb 2026, 15:54
Driver Lies
Holly **** wasted entire day waiting as you said out for delivery and never came, phoned the call centre just to get told the driver logged off and tried to call me which is BS as I did not receive the call now have to wait till monday. You guys seriously need to work on stuff as your service is **** to say the least
Helpful (0)
|Replies (0)BB
Berni B
1 reviews | Active since Jan 2020
20 Feb 2026, 15:54
Driver Lies
Holly **** wasted entire day waiting as you said out for delivery and never came, phoned the call centre just to get told the driver logged off and tried to call me which is BS as I did not receive the call now have to wait till monday. You guys seriously need to work on stuff as your service is **** to say the least
0
Replies (0)Y
Yuzastevenmakhubele
1 reviews | Active since Jan 2020
12 Feb 2026, 08:28
I was having ***** c...
I was having ***** case with FNB they failed to resolve
Helpful (0)
|Replies (0)Y
Yuzastevenmakhubele
1 reviews | Active since Jan 2020
12 Feb 2026, 08:28
I was having ***** c...
I was having ***** case with FNB they failed to resolve
0
Replies (0)T
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