SOMETHING SASSY LIGERIE SCAM - AVOID AT ALL COST

I have never experienced worse service than I have with this Company. I'm still not sure if it is a scam. I ordered an item on 5 September 2019 and was assured that it would be delivered within 3 to 5 working days. To date hereof I have not received the item or received a refund despite requesting a refund for about 3 weeks now. The owner, Jemima, keeps making empty promises without following through. I have been promised a refund numerous times now but have still not received payment. It is further almost impossible to reach anyone at the company, as all 6 emails went unanswered. I have resorted to text her on Instagram and if I get a response, which I rarely do, she promise to refund me, however have to date hereof not done so. I am super disappointed with the horrible service, and still think that rhe whole "business" might be a scam. I would highly advise everyone to not fall for this as I have.