S
SoSolar
Unclaimed Business
S
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
3.3|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About SoSolar
SoSolar has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked SoSolar across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePA
Phil A
1 reviews | Active since Jan 2020
19 Jun 2025, 06:18
SoSolar disastrous
In summary our experience is nothing short of absolutely disastrous!! Quote was given without a site visit, which when queried we were assured that was not an issue, boy did it become an issue. Not a single part of the installation was done as per discussions, quote nor specs! Having to deal with unreliability, denials & dishonesty in the extreme! The entire system installed is not up to spec & is dangerously installed. Owner tried to ****** additional monies from us,& refuses to give a compliance certificate which is a must on his own equipment and installation. Have had 5 different electricians/contractors/solar installers, in to have a look at bringing the installation up to spec, making it compliant and safe, all say the same thing. This is an example of one reply: " I have spoken to 3 other contractors and none of them are willing to work on that system. All recommend a new installation. With reliable brands
Helpful (0)
|Replies (0)PA
Phil A
1 reviews | Active since Jan 2020
19 Jun 2025, 06:18
SoSolar disastrous
In summary our experience is nothing short of absolutely disastrous!! Quote was given without a site visit, which when queried we were assured that was not an issue, boy did it become an issue. Not a single part of the installation was done as per discussions, quote nor specs! Having to deal with unreliability, denials & dishonesty in the extreme! The entire system installed is not up to spec & is dangerously installed. Owner tried to ****** additional monies from us,& refuses to give a compliance certificate which is a must on his own equipment and installation. Have had 5 different electricians/contractors/solar installers, in to have a look at bringing the installation up to spec, making it compliant and safe, all say the same thing. This is an example of one reply: " I have spoken to 3 other contractors and none of them are willing to work on that system. All recommend a new installation. With reliable brands
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Replies (0)LR
Lerato R
1 reviews | Active since Jan 2020
17 May 2025, 05:54
Thank you
As I had mentioned before GoSolr’s onboarding is best in class but they tend to struggle at post sales. I was happy that despite the drama I had with 2 of their consultants who were meant to assist me with an issue, I got the assistance of Sam and Clint to take over the issue and problem solve appropriately to the benefit of both me and GoSolr. Sam and Clint were brilliant at showing care and understanding. My ask is that GoSolr trains all of their staff to this level because what happens then should Sam or Clint leave? Thank you Sam and Clint for resolving the issue with the inverter at my house
Helpful (0)
|Replies (0)LR
Lerato R
1 reviews | Active since Jan 2020
17 May 2025, 05:54
Thank you
As I had mentioned before GoSolr’s onboarding is best in class but they tend to struggle at post sales. I was happy that despite the drama I had with 2 of their consultants who were meant to assist me with an issue, I got the assistance of Sam and Clint to take over the issue and problem solve appropriately to the benefit of both me and GoSolr. Sam and Clint were brilliant at showing care and understanding. My ask is that GoSolr trains all of their staff to this level because what happens then should Sam or Clint leave? Thank you Sam and Clint for resolving the issue with the inverter at my house
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Replies (0)MO
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Ben L
1 reviews | Active since Jan 2020
27 Feb 2023, 08:30
Avoid
Bought a 50Ah battery from them trough Takealot. 18months of use on Panel & Inverter - battery fail. Phone them: "No they don't have a technical person but here - Fiso knows some stuff" Only to be given wrong & unhelpful info. Not interested in viewing the battery to do a post-mortem. My bad - should have checked Hellopeter first...
Helpful (0)
|Replies (0)BL
Ben L
1 reviews | Active since Jan 2020
27 Feb 2023, 08:30
Avoid
Bought a 50Ah battery from them trough Takealot. 18months of use on Panel & Inverter - battery fail. Phone them: "No they don't have a technical person but here - Fiso knows some stuff" Only to be given wrong & unhelpful info. Not interested in viewing the battery to do a post-mortem. My bad - should have checked Hellopeter first...
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Replies (0)JD
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ari T
1 reviews | Active since Jan 2020
21 Sept 2022, 16:50
shocking service
shocking service . receptionist claims they have no specials they advertised . she said her manager would call me back , never happened . i called again , same thing . i called again . i was told to WA them for a reply . never got a reply
Helpful (0)
|Replies (0)aT
ari T
1 reviews | Active since Jan 2020
21 Sept 2022, 16:50
shocking service
shocking service . receptionist claims they have no specials they advertised . she said her manager would call me back , never happened . i called again , same thing . i called again . i was told to WA them for a reply . never got a reply
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Replies (0)