South African Council For Educators (sace)
Based on recent customer reviews, South African Council For Educators (SACE) receives overwhelmingly negative feedback centred on unanswered phone lines, unresponsive emails, and prolonged registration delays spanning months or even years. Educators report repeated document resubmissions, unexplained application rejections, and a dysfunctional online portal that fails to upload files. In-person visits to the Centurion office often result in being turned away or given inconsistent guidance. Multiple reviewers describe significant professional and financial harm due to delayed certificates. One isolated positive experience noted a nine-day turnaround for an online application.
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Based on recent customer reviews, South African Council For Educators (SACE) receives overwhelmingly negative feedback centred on unanswered phone lines, unresponsive emails, and prolonged registration delays spanning months or even years. Educators report repeated document resubmissions, unexplained application rejections, and a dysfunctional online portal that fails to upload files. In-person visits to the Centurion office often result in being turned away or given inconsistent guidance. Multiple reviewers describe significant professional and financial harm due to delayed certificates. One isolated positive experience noted a nine-day turnaround for an online application.
South African Council For Educators (sace) has a TrustIndex of 0 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. Hellopeter has tracked South African Council For Educators (sace) across 83 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I just want to know if SACE is a ghost company that just takes people's money without rendering a service and if it is governments many ways of ripping people off?
1 reviews | Active since Jan 2020
I just want to know if SACE is a ghost company that just takes people's money without rendering a service and if it is governments many ways of ripping people off?
1 reviews | Active since Jan 2020
Very frustrating, no proper assistance since 2022. I have been diligently sending certified documents and paying the requested fees. It's now Dec, 2025 and again I am requested to pay and send out more documents.
1 reviews | Active since Jan 2020
Very frustrating, no proper assistance since 2022. I have been diligently sending certified documents and paying the requested fees. It's now Dec, 2025 and again I am requested to pay and send out more documents.
1 reviews | Active since Jan 2020
I am submitting a formal and urgent complaint regarding the processing of my SACE registration, which has not been completed for almost four years. In February 2022, I app**** for registration through the Deutsche Schule Kapstadt (German International School, Cape Town). All certified documents were submitted, all requirements were fulfilled, and all fees were paid in full, including the required police clearance certificate. Despite this, I have still not received my SACE registration number or any confirmation of registration. SACE has not processed my registration. During this period: -The school’s HR department has repeatedly followed up with SACE on my behalf. -I have submitted multiple emails and online contact forms. -I have attempted to call your offices numerous times without obtaining assistance. -All payments and documents were provided as instructed. To date, I have received no update, no acknowledgement of progress, and no explanation for the delay. This prolonged lack of resolution has had a direct impact on my ability to secure teaching work in South Africa, resulting in professional and financial consequences. I am also aware of other educators experiencing similar delays, including a colleague who travelled from Cape Town to the Pretoria office but was still unable to receive assistance. This raises concerns regarding the efficiency of the registration process. If SACE now requires a new police clearance due to the elapsed time, I request that SACE cover all related costs, including: - the original registration fee, - the original police clearance fee, - any re-registration or re-submission fees, and - compensation for the inconvenience and impact caused by the delay. I request the following, urgently: 1) Immediate processing of my registration. 2) Written confirmation of the reason for the four-year delay. 3) Confirmation that all my documents and payments are still on record. 4) A clear and definitive timeline for issuing my SACE number. 5) Clarification on how SACE intends to prevent similar delays for other applicants. 6) Written confirmation that I will not be required to pay for repeated police clearances or administrative steps necessitated by SACE’s delays. I have fully comp**** with all requirements and paid all fees. I now request that SACE fulfil its responsibility to finalise my registration. Four years without resolution is unacceptable.
1 reviews | Active since Jan 2020
I am submitting a formal and urgent complaint regarding the processing of my SACE registration, which has not been completed for almost four years. In February 2022, I app**** for registration through the Deutsche Schule Kapstadt (German International School, Cape Town). All certified documents were submitted, all requirements were fulfilled, and all fees were paid in full, including the required police clearance certificate. Despite this, I have still not received my SACE registration number or any confirmation of registration. SACE has not processed my registration. During this period: -The school’s HR department has repeatedly followed up with SACE on my behalf. -I have submitted multiple emails and online contact forms. -I have attempted to call your offices numerous times without obtaining assistance. -All payments and documents were provided as instructed. To date, I have received no update, no acknowledgement of progress, and no explanation for the delay. This prolonged lack of resolution has had a direct impact on my ability to secure teaching work in South Africa, resulting in professional and financial consequences. I am also aware of other educators experiencing similar delays, including a colleague who travelled from Cape Town to the Pretoria office but was still unable to receive assistance. This raises concerns regarding the efficiency of the registration process. If SACE now requires a new police clearance due to the elapsed time, I request that SACE cover all related costs, including: - the original registration fee, - the original police clearance fee, - any re-registration or re-submission fees, and - compensation for the inconvenience and impact caused by the delay. I request the following, urgently: 1) Immediate processing of my registration. 2) Written confirmation of the reason for the four-year delay. 3) Confirmation that all my documents and payments are still on record. 4) A clear and definitive timeline for issuing my SACE number. 5) Clarification on how SACE intends to prevent similar delays for other applicants. 6) Written confirmation that I will not be required to pay for repeated police clearances or administrative steps necessitated by SACE’s delays. I have fully comp**** with all requirements and paid all fees. I now request that SACE fulfil its responsibility to finalise my registration. Four years without resolution is unacceptable.
1 reviews | Active since Jan 2020
I am struggling with my application for SACE as a qualified educator. I visited the SACE Head-office in Centurion on Friday, 14th November 2025 to apply for my certificate. I had all the documents in place, but I was turned back because my letter of completion and academic transcript did not have my second name. I travelled from one province to the other and I had to return without the certificate because of this. I felt very inconvenienced because had I not waited for someone else to assist, I would have left with no clue on how continue. In spite of being given another solution, I still feel inconvenienced because even if I apply online, I still have to travel back there to get my certificate. When you call SACE, their lines are either always engaged or don't go through at all! I wish there was another alternative, ANOTHER COMPETENT Council for educators. Honestly the inconvenience is very disheartening!
1 reviews | Active since Jan 2020
I am struggling with my application for SACE as a qualified educator. I visited the SACE Head-office in Centurion on Friday, 14th November 2025 to apply for my certificate. I had all the documents in place, but I was turned back because my letter of completion and academic transcript did not have my second name. I travelled from one province to the other and I had to return without the certificate because of this. I felt very inconvenienced because had I not waited for someone else to assist, I would have left with no clue on how continue. In spite of being given another solution, I still feel inconvenienced because even if I apply online, I still have to travel back there to get my certificate. When you call SACE, their lines are either always engaged or don't go through at all! I wish there was another alternative, ANOTHER COMPETENT Council for educators. Honestly the inconvenience is very disheartening!
1 reviews | Active since Jan 2020
The South African Council for Educators is the first stop (apart from the local school) when one wishes to report a teacher for an offence. It is the statutory body responsible for maintaining the professional and ethical standards of educators. I contacted the Council twice through their established channels, to report an offence. I received no reply. This morning I contacted them a third time. Watch this space ...
1 reviews | Active since Jan 2020
The South African Council for Educators is the first stop (apart from the local school) when one wishes to report a teacher for an offence. It is the statutory body responsible for maintaining the professional and ethical standards of educators. I contacted the Council twice through their established channels, to report an offence. I received no reply. This morning I contacted them a third time. Watch this space ...
1 reviews | Active since Jan 2020
Unbelievably inefficient and slow service. No response to enquiries, no response to emails. Take 6 months to issue a certificate. Terrible waste of government funds. Definitely needs oversight and proper management. Does nothing for teachers except collect fees.
1 reviews | Active since Jan 2020
Unbelievably inefficient and slow service. No response to enquiries, no response to emails. Take 6 months to issue a certificate. Terrible waste of government funds. Definitely needs oversight and proper management. Does nothing for teachers except collect fees.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.