VERY POOR SERVICE - THE SUN DOES NOT SHINE!!

Southern Sun Newlands - Cape Town. Without doubt the most unprofessional and *********** people to deal with. You can't even get a decent cup of coffee. I have decided to check out early because I can't substantiate the cost to stay here and have to put up with excuses and feeling incriminated. Added to this I have been totally inconvenienced by the sound of contractors drills and noise in the room. I booked on line and there was nothing to say that the Hotel was undergoing renovations. I was told this when I was handed my room card!! Certainly I will not come back to this Hotel!!!