Sovereign Foods
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Sovereign Foods
Sovereign Foods has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Sovereign Foods across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCS
EL
EDEREES L
1 reviews | Active since Jan 2020
20 Apr 2025, 12:38
Product Containing Bones
Hi good day Unfortunately no good news having the same problem once again with the product containing bones . my customers has returned the orders .i have been to Dawood again, this time i have been To Dawood 4 times this week . And i informed them that i am having the same problem once again. Theh replaced some of the cartons that i could not use .i bought some more boxes with different case numbers but still having the same problem with the product containing many bones almost like chicken neck bones . they have given me a another batch but the new batches they have is December batches .the January batches had no problems however i see a pattern of Decemeber Batches containing problems. I will attach the problem batches Please bare in mind that my case for 2022/2023 is still unresolved and up until today no feedback on the case. Total loss 750kg and no compensation or any feed back from that case Then i had new cases where i lost 250kg over December 2024 up until today still no feed back of the case still under investigation i was compensated one carton out of 250kg Then another case for January ,February march of this year where i incurred a loss of 240kg from this i was compensated only10 cartons I have been purcashing from Dawoods and i have been using your products for the past 10 years and in that 10 years i have never had any problem with quality or customers returning the orders . but if this continues i will definetly be forced to close my businesses . Because i don't buy as much as my competitors somehow i feel that my complains and me incurring all these losses make me feel like as a loyal customer It does not mean anything to Sovereign Foods it feels like my complains Falls on Deaf ears . because if i really mattered this problem could have long been resolved . Let it sink in i occurred a loss of 1240kg of your product containing bones and not up to the usual quality and standard of your own product . and yet i still remain a loyal and hopeful customer waiting. how much longer should i wait for feedback of the outcome of the investigation . because as it seems. It does not seem like its getting any better. Out of 1240kg of products that i and my business lost sovereign Foods replaces me with 110kg is this enough ? For being a loyal and continued customer. And still no feedback of the investigation even though i have provided everything that was asked of me . Please speak to management as I'm sure management is the only one that can help me at this stage Jackie and Radesh has been more then helpful with me but i really need this to Be resolved as soon as possible . Thanking you in Advance Ederees
Helpful (0)
|Replies (0)EL
EDEREES L
1 reviews | Active since Jan 2020
20 Apr 2025, 12:38
Product Containing Bones
Hi good day Unfortunately no good news having the same problem once again with the product containing bones . my customers has returned the orders .i have been to Dawood again, this time i have been To Dawood 4 times this week . And i informed them that i am having the same problem once again. Theh replaced some of the cartons that i could not use .i bought some more boxes with different case numbers but still having the same problem with the product containing many bones almost like chicken neck bones . they have given me a another batch but the new batches they have is December batches .the January batches had no problems however i see a pattern of Decemeber Batches containing problems. I will attach the problem batches Please bare in mind that my case for 2022/2023 is still unresolved and up until today no feedback on the case. Total loss 750kg and no compensation or any feed back from that case Then i had new cases where i lost 250kg over December 2024 up until today still no feed back of the case still under investigation i was compensated one carton out of 250kg Then another case for January ,February march of this year where i incurred a loss of 240kg from this i was compensated only10 cartons I have been purcashing from Dawoods and i have been using your products for the past 10 years and in that 10 years i have never had any problem with quality or customers returning the orders . but if this continues i will definetly be forced to close my businesses . Because i don't buy as much as my competitors somehow i feel that my complains and me incurring all these losses make me feel like as a loyal customer It does not mean anything to Sovereign Foods it feels like my complains Falls on Deaf ears . because if i really mattered this problem could have long been resolved . Let it sink in i occurred a loss of 1240kg of your product containing bones and not up to the usual quality and standard of your own product . and yet i still remain a loyal and hopeful customer waiting. how much longer should i wait for feedback of the outcome of the investigation . because as it seems. It does not seem like its getting any better. Out of 1240kg of products that i and my business lost sovereign Foods replaces me with 110kg is this enough ? For being a loyal and continued customer. And still no feedback of the investigation even though i have provided everything that was asked of me . Please speak to management as I'm sure management is the only one that can help me at this stage Jackie and Radesh has been more then helpful with me but i really need this to Be resolved as soon as possible . Thanking you in Advance Ederees
0
Replies (0)MW
Margot W
1 reviews | Active since Jan 2020
22 Feb 2024, 07:58
Mara WHY you doing this Sovereign Foods Chicken Livers
What a messy morning this is so disgusting, I am on radiation tablets and for some reason I only want to eat livers and the only thing that is staying in is livers this morning i thought let me cook up a breaky with nice livers and WABON hey hey hey hey there is other body parts njana that does not belong in my livers a gal balder or something. Please guys I have NEVER had this with other brands sho I am feeling so sick and now my body don't want to eat anything Sis Man
Helpful (0)
|Replies (0)MW
Margot W
1 reviews | Active since Jan 2020
22 Feb 2024, 07:58
Mara WHY you doing this Sovereign Foods Chicken Livers
What a messy morning this is so disgusting, I am on radiation tablets and for some reason I only want to eat livers and the only thing that is staying in is livers this morning i thought let me cook up a breaky with nice livers and WABON hey hey hey hey there is other body parts njana that does not belong in my livers a gal balder or something. Please guys I have NEVER had this with other brands sho I am feeling so sick and now my body don't want to eat anything Sis Man
0
Replies (0)JM
John M
1 reviews | Active since Jan 2020
25 Oct 2021, 09:21
Exceptional service from Sovereign Foods
The company Sovereign Foods produces a number of top quality chicken products. I enquired last week where I would be able to purchase the Boneless Chicken Thighs. I received a detailed response within 24 hours from Jackie, an absolute star! Thank you so much folks and you in particular, Jackie.
Helpful (0)
|Replies (0)JM
John M
1 reviews | Active since Jan 2020
25 Oct 2021, 09:21
Exceptional service from Sovereign Foods
The company Sovereign Foods produces a number of top quality chicken products. I enquired last week where I would be able to purchase the Boneless Chicken Thighs. I received a detailed response within 24 hours from Jackie, an absolute star! Thank you so much folks and you in particular, Jackie.
0
Replies (0)