SPARK Schools
1.3|591 reviews
GA
Gomotsegang A
1 reviews | Active since Member
22 Apr 2026, 10:58
Spark Rosslyn Hub
Had an incident this morning during drop off whereby a teacher, she totally refused to open my car and there was a lot of traffic due to the weather. Mr who was working with her told her to open the car as I was in the front of line. She refused. The other teacher had to come to the front queue to assist me, and she was just standing there.
My question is, why did she refuse to open my car does she has a problem with me or my kids? Why is she working at drop-off? May she kindly explain her problem with why she didn't open my car, as I was also late for work? I respect her time. She must also do the same with mine?
I always complain to the school about my incident which I know they won't do anything as always .
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Replies (1)SPARK Schools's replyOfficial
22 Apr 2026, 12:45Hello Gomotsegang,
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
Kind Regards
The SPARK Schools Team
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
Kind Regards
The SPARK Schools Team
Best regards,
SPARK Schools's reply22 Apr 2026, 12:45
Official
Hello Gomotsegang,
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
Kind Regards
The SPARK Schools Team
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
Kind Regards
The SPARK Schools Team
Best regards,