Customer service hero's (Rynfield Terrace) - ERNA ADN MELISSA

Item: Spec-Savers SA
Rating: 5
Author: Katekani N

What a service. Erna & Melissa from Spec-savers Rynfield Terrace,Benoni...Hire more of them they are brilliant, walked in there a few minutes before they had to close but they were so helpful and smiling throughout the our inter-action. I asked to pick something and have it done at another branch. Erna offered to drop-it off at the other branch for me on her way home and I'd have to just pop by the other branch when I get the chance to finalize my needs. Those two people are customer service stars thats all I have to say! WOW I had to drop a review

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Replies (53)

Spec-Savers SA's replyOfficial

12 Mar 2026, 14:31

Dear Katekani.
Thank you so much for taking the time to share this wonderful feedback! 😊 We’re thrilled to hear about the exceptional service you received from Erna and Melissa at our Spec-Savers Rynfield Terrace store. We’ll be sure to pass your kind words on to them — they’ll be delighted to hear it. Thanks again for your support!

Thank you and Kind regards
The Spec-Savers Team

Best regards,

Spec-Savers SA's reply12 Mar 2026, 14:31

Official

Dear Katekani.
Thank you so much for taking the time to share this wonderful feedback! 😊 We’re thrilled to hear about the exceptional service you received from Erna and Melissa at our Spec-Savers Rynfield Terrace store. We’ll be sure to pass your kind words on to them — they’ll be delighted to hear it. Thanks again for your support!

Thank you and Kind regards
The Spec-Savers Team

Best regards,