SM
Spot mobile
Unclaimed Business
SM
Spot mobile
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZF
Zanelle F
1 reviews | Active since Jan 2020
13 Feb 2025, 11:59
DO NOT WASTE YOUR TIME WITH SPOT MOBILE
I wish I could give a -1 review ... Honestly I am so dissapointed with their services... I bought the Spot mobile sim after seeing their great prices and I thought I could save on Airtime & Data monthly. Went to collect my sim and first struggled to get it to RICA, afterwards I eventually activated my sim and ported my number. I could not receive or send calls, network was not available not even data, could only use wifi. After 3 days of sending emails and restarting my phone a couple of times, eventually I received my sms and phone calls. Once everything was working, the network was very unstable and I had to find a place where I could connect to wifi just so I could attend my scheduled meetings. I also havent received my package deal of 10GB and unlimitted calls, I have been phoning the call centre for 2 weeks and atleast 5 times a day. The first day they answered, told me I should restart my phone and phone back the next day if it didnt work. I phoned back the next day, I was told it is a technical difficulty from their side that they will investigate and reply to me by email. Its been more than a week later and I have not received any emails (except marketing emails from them) and the call centre's phone is just ringing continues (for an hour straight) and when they do answer the phone, I either just get placed on hold without further communication or the phone gets put down in my ear. ALSO, you cannot recharge airtime or data without a connection, so if your airtime or data is finished, you cant reload unless you are connected to a wifi network! VERY DISSAPOINTED and will be moving over to Melon Mobile next week!
Helpful (0)
|Replies (0)ZF
Zanelle F
1 reviews | Active since Jan 2020
13 Feb 2025, 11:59
DO NOT WASTE YOUR TIME WITH SPOT MOBILE
I wish I could give a -1 review ... Honestly I am so dissapointed with their services... I bought the Spot mobile sim after seeing their great prices and I thought I could save on Airtime & Data monthly. Went to collect my sim and first struggled to get it to RICA, afterwards I eventually activated my sim and ported my number. I could not receive or send calls, network was not available not even data, could only use wifi. After 3 days of sending emails and restarting my phone a couple of times, eventually I received my sms and phone calls. Once everything was working, the network was very unstable and I had to find a place where I could connect to wifi just so I could attend my scheduled meetings. I also havent received my package deal of 10GB and unlimitted calls, I have been phoning the call centre for 2 weeks and atleast 5 times a day. The first day they answered, told me I should restart my phone and phone back the next day if it didnt work. I phoned back the next day, I was told it is a technical difficulty from their side that they will investigate and reply to me by email. Its been more than a week later and I have not received any emails (except marketing emails from them) and the call centre's phone is just ringing continues (for an hour straight) and when they do answer the phone, I either just get placed on hold without further communication or the phone gets put down in my ear. ALSO, you cannot recharge airtime or data without a connection, so if your airtime or data is finished, you cant reload unless you are connected to a wifi network! VERY DISSAPOINTED and will be moving over to Melon Mobile next week!
0
Replies (0)SS
Shaheem S
1 reviews | Active since Jan 2020
29 Dec 2024, 17:09
No service
Can't even call it bad service because there is none Registered got received the sim haven't started using it because I'm not able to it wants me to verify my identity did it, it says it verified successfully have to activate the sim it just no working I've tried to email chat them with the online chat service I can't any contact number to call them just nothing is happening at all.
Helpful (0)
|Replies (0)SS
Shaheem S
1 reviews | Active since Jan 2020
29 Dec 2024, 17:09
No service
Can't even call it bad service because there is none Registered got received the sim haven't started using it because I'm not able to it wants me to verify my identity did it, it says it verified successfully have to activate the sim it just no working I've tried to email chat them with the online chat service I can't any contact number to call them just nothing is happening at all.
0
Replies (0)SM
Spik M
1 reviews | Active since Jan 2020
30 Sept 2024, 12:28
False Advertising **** to get you to click on their link.
Advertising R100pm airtime and 2Gig once off Data, and when you try to sign up or follow the link to their site to sign up, only R50 airtime and 1 gig once off. They do not respond to comments, DMs even though you can see that they viewed your message. Off to a good start Spot Money/Mobile
Helpful (0)
|Replies (0)SM
Spik M
1 reviews | Active since Jan 2020
30 Sept 2024, 12:28
False Advertising **** to get you to click on their link.
Advertising R100pm airtime and 2Gig once off Data, and when you try to sign up or follow the link to their site to sign up, only R50 airtime and 1 gig once off. They do not respond to comments, DMs even though you can see that they viewed your message. Off to a good start Spot Money/Mobile
0
Replies (0)AK