

Springfield Gearbox
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2021
The people at Springfield have become like family. I have a difficult vehicle to understand what is wrong, we had some issues troubleshooting it, but the outcome was a absolute satisfaction. I have even taken my car there for them to help me with other issues after almost getting stuck on the way to work. I admire each one there and I smile every time I drive past there. Thank you to everyone there
1 reviews | Active since Jun 2021
The people at Springfield have become like family. I have a difficult vehicle to understand what is wrong, we had some issues troubleshooting it, but the outcome was a absolute satisfaction. I have even taken my car there for them to help me with other issues after almost getting stuck on the way to work. I admire each one there and I smile every time I drive past there. Thank you to everyone there
1 reviews | Active since Feb 2025
I took my Land cruiser VX80 automatic to Springfield gearbox in March 2025 to see if they could smooth out a small gear hunting issue. They sat with the vehicle for two weeks. After I phoned they said they could not fix the issue in that they did not have the necessary equipment to do it. I accepted that and collected the vehicle. Immediately I noticed that the Rev counter was not working ( They agreed it was working when I took it to them). After intimating that the failure could "happen at any time" they agreed to take the vehicle back to see to the issue. Long story short - after another four weeks of the vehicle mainly sitting outside I was informed they couldn't fix it. They have now turned their back on me with no apologies or willing to compensate me in any way. Needless to say I have a vehicle with a gear hunting issue and a Rev counter still not working. I have had no communication with them since the end of December 2025. The issue is still not resolved and it will cost me plenty to have this electrical issue seen to. I could go on and on about the pathetic service I have received . If you have an automatic gearbox issue avoid this place like the plague.
1 reviews | Active since Feb 2025
I took my Land cruiser VX80 automatic to Springfield gearbox in March 2025 to see if they could smooth out a small gear hunting issue. They sat with the vehicle for two weeks. After I phoned they said they could not fix the issue in that they did not have the necessary equipment to do it. I accepted that and collected the vehicle. Immediately I noticed that the Rev counter was not working ( They agreed it was working when I took it to them). After intimating that the failure could "happen at any time" they agreed to take the vehicle back to see to the issue. Long story short - after another four weeks of the vehicle mainly sitting outside I was informed they couldn't fix it. They have now turned their back on me with no apologies or willing to compensate me in any way. Needless to say I have a vehicle with a gear hunting issue and a Rev counter still not working. I have had no communication with them since the end of December 2025. The issue is still not resolved and it will cost me plenty to have this electrical issue seen to. I could go on and on about the pathetic service I have received . If you have an automatic gearbox issue avoid this place like the plague.
Hellopeter has tracked Springfield Gearbox across 14 reviews. Springfield Gearbox hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Springfield Gearbox? Write a review to help others decide.
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