TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Spytek has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Spytek across 17 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Bought 2 cameras worth R7700. Out 2, 1 was broken. Tried to install and discovered the material is fancy but poor quality. Brought it back. Was asked to pay more to get alternative. Was given 2 instead of 3. When I enquired, they gave me the last, broken though. Blamed me that ot broke when I was installing. Mind you it's a 4g solar camera. They sent a video, saying its internal board had burnt. How does itnburn when it is solar. They are rude, blame, unprofessional and ****s. Dealt with a lady and a guy in Centurion. Lost my almost R4000. Glad I got an alternative place in China mall for the cameras which are even cheaper and of good quality.
1 reviews | Active since Jan 2020
Bought 2 cameras worth R7700. Out 2, 1 was broken. Tried to install and discovered the material is fancy but poor quality. Brought it back. Was asked to pay more to get alternative. Was given 2 instead of 3. When I enquired, they gave me the last, broken though. Blamed me that ot broke when I was installing. Mind you it's a 4g solar camera. They sent a video, saying its internal board had burnt. How does itnburn when it is solar. They are rude, blame, unprofessional and ****s. Dealt with a lady and a guy in Centurion. Lost my almost R4000. Glad I got an alternative place in China mall for the cameras which are even cheaper and of good quality.
1 reviews | Active since Jan 2020
I Phoned them in the morning 06/05/24 to confirm stock of 2 products for my manager to pick up ,which they confirmed that they will have the stock ready and will be ready for collection, then 4 hour later and 5 min away ,get advise that the stock is still in CPT , and will be ready to collect only at Friday , and when voicing my concern to the management , She said it fine leave a bad review , so that is what i am doing
1 reviews | Active since Jan 2020
I Phoned them in the morning 06/05/24 to confirm stock of 2 products for my manager to pick up ,which they confirmed that they will have the stock ready and will be ready for collection, then 4 hour later and 5 min away ,get advise that the stock is still in CPT , and will be ready to collect only at Friday , and when voicing my concern to the management , She said it fine leave a bad review , so that is what i am doing
1 reviews | Active since Jan 2020
I ordered 2 x Products from Chris at Spytek in Sandton (I am Based in CAPE TOWN) on the 30th July. When I received the units one of the items was wrong and not what I ordered and the other didn't have a charger cable for it. After enquiring and giving me all sorts of excuses and trying to shift the blame saying that is what I had ordered and after I pointed out the email that I sent him with my order, Chris finally admitted that the error was on his side for booking out the wrong item. As for the charger cable it took him a further two full days before they decided that the charger cable had not been sent. I then ordered another item to be sent with the charger cable. Once I received the charger cable for the item that I had received previously, I tried to charge it but lo and behold it was not working (makes me wonder if they didn't just send me an item that was brought back by a previous customer who had complained about the unit & that is also why there was no charger cable in the unit!!!). After another two days of back and forth and shifting the blame to me again about this product not working and then telling me that I must courier it back to them so that the technicians can repair it!!!!!! WHAT ?????? REPAIR!!!!! WOW!!!! These guys are insane. This is a brand new product which has never worked or been used and now it must go back so that it can be repaired?????? When I ask for the unit to be replaced they give me some BS about company policy. Just Ridiculous. Bad service received from Spytek. It's been two weeks and I have not heard back from them about how this will be sorted out, never buy from them, this is absolutely terrible and shocking service. When I phone in and ask to speak to their manager I get told to phone Gerhard in Centurion, when I phone Centurion I am told to phone Sandton and so they keep giving me the run around........................... TO BE CONTINUED................
1 reviews | Active since Jan 2020
I ordered 2 x Products from Chris at Spytek in Sandton (I am Based in CAPE TOWN) on the 30th July. When I received the units one of the items was wrong and not what I ordered and the other didn't have a charger cable for it. After enquiring and giving me all sorts of excuses and trying to shift the blame saying that is what I had ordered and after I pointed out the email that I sent him with my order, Chris finally admitted that the error was on his side for booking out the wrong item. As for the charger cable it took him a further two full days before they decided that the charger cable had not been sent. I then ordered another item to be sent with the charger cable. Once I received the charger cable for the item that I had received previously, I tried to charge it but lo and behold it was not working (makes me wonder if they didn't just send me an item that was brought back by a previous customer who had complained about the unit & that is also why there was no charger cable in the unit!!!). After another two days of back and forth and shifting the blame to me again about this product not working and then telling me that I must courier it back to them so that the technicians can repair it!!!!!! WHAT ?????? REPAIR!!!!! WOW!!!! These guys are insane. This is a brand new product which has never worked or been used and now it must go back so that it can be repaired?????? When I ask for the unit to be replaced they give me some BS about company policy. Just Ridiculous. Bad service received from Spytek. It's been two weeks and I have not heard back from them about how this will be sorted out, never buy from them, this is absolutely terrible and shocking service. When I phone in and ask to speak to their manager I get told to phone Gerhard in Centurion, when I phone Centurion I am told to phone Sandton and so they keep giving me the run around........................... TO BE CONTINUED................
1 reviews | Active since Jan 2020
I went looking for nanny and other security staff at Spytek.The consultant are very welcome and relate to your situation and needs.I bought my security cameras and the technical support was very good.Even after i went home i called for assistance and i was helped immediately.Spytek keep up the good work and your good products.Looking forward to come again and also tell others about you.Keep up the good work.
1 reviews | Active since Jan 2020
I went looking for nanny and other security staff at Spytek.The consultant are very welcome and relate to your situation and needs.I bought my security cameras and the technical support was very good.Even after i went home i called for assistance and i was helped immediately.Spytek keep up the good work and your good products.Looking forward to come again and also tell others about you.Keep up the good work.
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